No Report Generated

If no report is generated after applying the selected filters, verify that the YearsToEtl setting in the Ingestion.json configuration file covers the year of the dataset. The default value is 1, which may need to be adjusted depending on the year of the dataset used for report generation.

Windows

Step 1: Open the Configuration File

1. Go to the the Reports' Configurations directory.

   By default, this is located at: C:\Program Files\OpeniT\Core\service\openit_reports\Configurations.

Step 2: Open or Create the Override File

1. Check whether Ingestion.Override.json already exists.

2. If the file exists, open Ingestion.Override.json.

3. If the file does not exist:

   a. Create a copy of Ingestion.json.

   b. Rename the duplicate file to Ingestion.Override.json.

   tip

   Override files are used to store custom or environment-specific configuration changes separately from the default configuration. This approach helps preserve the original settings, simplifies upgrades, and ensures that custom modifications are not accidentally overwritten.

Step 3: Update the YearsToEtl Configuration

1. In the override file, update the YearsToEtl value, make sure that it covers the year of the dataset used for report generation.

   Ingestion.Override.json

   {
   "CoreEtl": {
       "SourceDatabasePath": "C:/ProgramData/OpeniT/Data/database",
       "ScanMinutes": 60,
       "YearsToEtl": 5,
       "CheckpointHours": 6,
       "FallbackEncoding": "windows-1252"
   },
   "LicenseStatus": {
       "SyncMinutes": 10
   }
   }

Step 4: Apply the Changes

1. Save the changes in the configuration file.

2. Open the Task Manager.

3. Click Services.

4. Restart the OpeniTReports service to apply the changes.

Unix

Step 1: Open the Configuration File

1. Go to the the Reports' Configurations directory.

   By default, this is located at: /opt/openit/bin/openit_reports/Configurations.

Step 2: Open or Create the Override File

1. Check whether Ingestion.Override.json already exists.

2. If the file exists, open Ingestion.Override.json.

3. If the file does not exist:

   a. Create a copy of Ingestion.json.

   b. Rename the duplicate file to Ingestion.Override.json.

   tip

   Override files are used to store custom or environment-specific configuration changes separately from the default configuration. This approach helps preserve the original settings, simplifies upgrades, and ensures that custom modifications are not accidentally overwritten.

Step 3: Update the YearsToEtl Configuration

1. In the override file, update the YearsToEtl value, make sure that it covers the year of the dataset used for report generation.

   Ingestion.Override.json

   {
   "CoreEtl": {
       "SourceDatabasePath": "/v10data/Data/database",
       "ScanMinutes": 60,
       "YearsToEtl": 5,
       "CheckpointHours": 6,
       "FallbackEncoding": "windows-1252"
   },
   "LicenseStatus": {
       "SyncMinutes": 10
   }
   }

Step 4: Apply the Changes

1. Save the changes in the configuration file.

2. Restart the openit-reports service to apply the changes, run the following command:

   Command Syntax

   systemctl restart openit-reports