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Version: 10.2

Installation Verification

After completing the installation of the Workstation Client, it is essential to verify that the required service is running and that all necessary directories have been created.

Verifying Running Open iT Processes​

  1. Open the Task Manager.

  2. Click Services.

  3. Verify that the listed service or services are running.

    ServicePurpose
    OpeniTSchedulerStarts configured data-collection, processing, and transfer jobs according to their schedules.
    Workstation Client Services

    For more information about the purpose and functions of these services, see Open iT Services.

Verifying Created Directories​

Go to the <root_dir> of the installation located, by default, in C:\Program Files\OpeniT\Core and verify that the following directories exist:

  • bin (<bin_dir>) - contains binary files
  • Configuration (<config_dir>) - contains client configurations
  • Log (<debug_dir>) - contains troubleshooting logs created by the Open iT binaries
    This directory and its contents are sent to Open iT Support Team at support@openit.com whenever an issue occurs, and logging should be disabled upon doing so.
  • src - contains Lua source files