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Installation Verification

After completing the installation of the Workstation Client, it is essential to verify that the required service is running and that all necessary directories have been created.

Verifying Running Open iT Processes​

  1. Open the Task Manager.

  2. Click Services.

  3. Search for OpeniTScheduler and OpeniTWorkstationClient.

  4. Verify that the status of the services is Running.

Verifying Created Directories​

Go to the <root_dir> of the installation located, by default, in C:\Program Files\OpeniT\Core and verify that the following directories exist:

  • bin (<bin_dir>) - contains binary files
  • Configuration (<config_dir>) - contains client configurations
  • Log (<debug_dir>) - contains troubleshooting logs created by the Open iT binaries
    This directory and its contents are sent to Open iT Support Team at support@openit.com whenever an issue occurs, and logging should be disabled upon doing so.
  • src - contains Lua source files