Update License File

Updating the license file involves replacing the existing file in the Configuration directory and restarting the Core Server service so the system can load the new license.

Requirements

• The new license file provided by the Account Manager or Delivery Team
• Administrator access to the Core Server machine
• Permission to modify files in the installation directory
• Permission to restart services

Updating License File

Follow these steps when you need to update the license file.

Windows

Step 1: Open the Configuration Directory

1. Navigate to the Configuration directory where the existing license file is stored. This is by default in C:\Program Files\OpeniT\Core\Configuration.

   note

   Note that the exact path may vary depending on the installation.

Step 2: Back Up the Existing License File

1. Locate the existing license file.

2. Create a backup copy of the file.

3. Rename the copied file. For example, license.old.

Step 3: Replace the License File

1. Copy the new license file.

2. Paste the file into the Configuration directory.

Step 4: Restart the Core Server Service

1. Open the Task Manager.

2. Go to the Services tab.

3. Locate the Open iT Core Server Service.

4. Right-click the service, then select Restart.

Unix

Step 1: Open the Configuration Directory

1. Navigate to the etc directory where the existing license file is stored, run the command:

   Command Syntax

   cd <etc_dir>
   Example

   cd /var/opt/openit/etc

Step 2: Back Up the Existing License File

1. Create a backup copy of the existing license file, run the command:

   Command Syntax

   cp <license_file> <backup_file>
   Example

   cp license license.old

Step 3: Replace the License File

1. Copy the new license file into the etc directory.

   Command Syntax

   cp <path_to_new_license_file> <etc_dir>/<license_file>
   Example

   cp /home/user/license /var/opt/openit/etc/license

2. Type y if prompted to confirm that you want to overwrite the existing license file.

Step 4: Restart the Services

1. Restart the Open iT services, run the command:

   Command Syntax

   /opt/openit/bin/openit-all restart