# Release Notes for Version 10.2

Product: Open iT Software
Release Date: 2024-September-16

# Introduction

The Open iT Software Suite is further improved in this release, including new features, improvements, and bug fixes.

# New Features

#39510

Open iT supports Applied Flow Technology (AFT) eLicense usage reporting by polling the license servers at regular intervals to get the status of its license use and availability and collecting license usage data by polling through another utility from the license server.

The historical data is built from the samples collected and real-time usage monitoring is supported via the License Monitor.

The following are available for historical reporting:

(49) Host User License Use
(93) OLAP Raw Hourly
(94) OLAP User Concurrency
(95) Usergroup License Use v3.0
(102) OLAP Total Use

#37256

Open iT supports Bentley cloud historical usage reporting by collecting log files and converting them to Open iT format.

The following are available for historical reporting:

(89) Total License Use Licenseevents
(90) Individual License Use Licenseevents
(91) Usergroup License Use Licenseevents
(108) Host License Use Licenseevents
(109) Hostgroup License Use Licenseevents
(137) License Token Individual Usage
(138) License Token Total Usage

#34167

Open iT supports Bluebeam Revu 21 usage reporting by polling the license servers at regular intervals to get the status of its license use and availability and collecting license usage data by polling through another utility from the license server.

The historical data is built from the samples collected and real-time usage monitoring is supported via the License Monitor.

The following are available for historical reporting:

(49) Host User License Use
(93) OLAP Raw Hourly
(94) OLAP User Concurrency
(95) Usergroup License Use v3.0
(102) OLAP Total Use

#38082

Open iT supports Computers and Structures, Inc. (CSI) cloud usage reporting by polling the license servers at regular intervals to get the status of its license use and availability and collecting license usage data by polling through another utility from the license server.

The historical data is built from the samples collected and real-time usage monitoring is supported via the License Monitor.

The following are available for historical reporting:

(49) Host User License Use
(93) OLAP Raw Hourly
(94) OLAP User Concurrency
(95) Usergroup License Use v3.0
(102) OLAP Total Use

#38803

Open iT supports RISA usage reporting by polling the license servers at regular intervals to get the status of its license use and availability and collecting license usage data by polling through another utility from the license server.

The historical data is built from the samples collected and real-time usage monitoring is supported via the License Monitor.

The following are available for historical reporting:

(49) Host User License Use
(93) OLAP Raw Hourly
(94) OLAP User Concurrency
(95) Usergroup License Use v3.0
(102) OLAP Total Use

#38632

Open iT supports Tekla Online usage reporting by polling the license servers at regular intervals to get the status of its license use and availability and collecting license usage data by polling through another utility from the license server.

The historical data is built from the samples collected and real-time usage monitoring is supported via the License Monitor.

The following are available for historical reporting:

(49) Host User License Use
(93) OLAP Raw Hourly
(94) OLAP User Concurrency
(95) Usergroup License Use v3.0
(102) OLAP Total Use

#3653

Open iT supports Zetaware usage reporting by collecting log files and converting them to Open iT format.

The following are available for historical reporting:

(104) License Logfile Events v2.0
(107) Denied License Use Licenseevents

#38403

Open iT supports collecting software vendor information for Windows Inventory (data type 33). This data type includes a new field, Vendor, displaying the name of the company or person that owns or develops the application.

#37165

Open iT integrates the deployment and processing of Analysis Services Tabular Model using the Analysis Server Console Application. This includes two types of deployment: on-premises (local server) and Azure Analysis Server.

#37165

Open iT supports the database deployment, data synchronization and connection to Azure SQL Server. This enables an Azure cloud-based setup of Analysis Server databases.

#39033

CLIMS supports the following functionalities for Codemeter:

Displays general information about the installed license (i.e., license manager path, license files, log files, configuration file, and features)
Allows the user to start and stop the license daemon
Allows the user to monitor the license daemon (e.g., info, status, etc.)
Shows the user all server commands executed in the client through the Console tab
Allows the user to see a rundown of the debug log through the Debug tab
Shows the user the number of combined usages of each feature as well as checkout details

# Improvements

Ticket	Description
38673	Improves support for AVEVA Cloud
35836	Adds functionality to regenerate subsets of data
34797	Adds support for Adobe OAuth server-to-server credentials

Release Version 10.2 Core Server Improvements

Ticket	Description
38673	Improves support for AVEVA Cloud
37489	Adds the openit_trimdata application and updates the AppUsage configuration
37465	Adds support for looking up environment variables in the configurations
36575	Adds support for collecting Hexagon usage by keystore

Release Version 10.2 Client Improvements

Ticket	Description
39615	Configures IIS to not show web server information
39424	Implements cleanup in the ServiceNow Adapter for features that have exceeded the defined cutoff time range
39412	Removes obsolete configuration keys in the Configuration page
38667	Adds a stored procedure to retrieve the storage size of the SQL and OLAP databases for a specific year

Release Version 10.2 Analysis Server Improvements

Ticket	Description
39615	Configures IIS to not show web server information
984	Adds Open iT license checking
906, 891	Displays the MAC address and actual disk size on the Client page

Release Version 10.2 CLIMS Improvements

Ticket	Description
39597	Makes HTTPS as the default protocol

Release Version 10.2 Ingress Improvements

# Bug Fixes

Ticket	Description
39786	Removes the unnecessary setting of the Sort By radio button group to default (Alpha) in Complete Selection when the selections are valid
39769	Adds proper name for the “AZ” radio button in the Complete Selection to include it in the radio button group
39768	Fixes broken account lockout functionality on failed logins
39761	Fixes the overflowing text issue in the Downloads page
39508	Upgrades Perl version to 5.40.0.1 to fix vulnerabilities
39438, 38994	Upgrades curl version to 8.9.1 to fix vulnerabilities
39391	Fixes the issue on the Feature Expiry display not synced with the Registry setting
39297	Fixes incorrect redirect path for no access page
39269	Gets the Adobe Creative Cloud product pricing values from the updated product JSON data
39157	Points the Admin Assistant to the correct eventd endpoint
39037	Fixes the incorrect feature expiry by ensuring that the time zone information is sent to the server when accessing the Feature Expiry page
38897	Fixes the inability of openit-caddy to automatically start after rebooting the machine
38884	Fixes discrepancies in elapsed time and duration
38826	Standardizes Open iT’s application name in the shortcut and shortcut texts
38581	Prevents Unix Core Server installation if the installation directory's parent dir is ‘/’
38567	Prevents users without Complete Reporting, Template Reporting, or Admin roles from modifying any generated report
38400	Updates the License Status Converter to support feature versions for mapping available licenses
38394	Recreates package for distribution when there is a configuration update
38250	Updates FLAB to handle feature names with colons from FLC
38206	Adds Filtrator configuration that converts millisecond usage to one second to fix missing records in the reports
38151	Fixes the issue of displaying mapped and raw features in the Utilization chart on the Home page
38139	Updates the startup scripts to fix the installation issue on Unix Core Servers
38050	Fixes the implementation of feature mapping and feature expiry in the License Monitor
37964	Fixes the incomplete display of Feature Names when the Show Feature Version is enabled in the License Monitor
37810, 37791	Fixes configuration distribution issues
37746	Fixes resetting filters when applying views in the License Monitor
37609	Fixes the default display of product-mapping in the License Monitor
37552	Fixes the inability to create data type 6 instant reports
37448	Fixes the execution schedule of refreshing the database and generating classvar mapping
37436	Adds detection of openit process owner to avoid upgrade issues
37330	Fixes misplaced Honeywell mapping filters to ensure proper feature recognition
37252	Fixes the inability to produce a complete s3db file when the classvar_mapping file exceeds the file size threshold
37242	Prevents Open iT installation when SFE is already installed on the machine
37211	Fixes the server-client communication issue that occurs after upgrading to curl versions with nghttp2 support
36952	Adds support for UTF-8 BOM encoding in mapping files
36869	Fixes issues on saving periodic jobs settings in the interface to replicate the original settings properly
35001	Fixes high disk usage of licpollcomplete data
34822	Changes the client info data in the APIController to get the installer version instead of the binary version
33799	Removes the unnecessary warning when creating a shortcut for the Core Server during the installation
32969	Fixes autodetect’s hanging issue during installation
32819	Reconfigures the Scheduler to address termination issues

Release Version 10.2 Core Server Bug Fixes

Ticket	Description
39746	Updates the file system collector in Unix
39562	Fixes incorrect elapsed time of applications when the method used is “alert”
39382	Fixes LicPoll’s expiration handling that causes incorrect max available licenses
39214	Fixes the inability to install Windows Core Client due to unlocalized Users group
39166	Fixes the recollect_bentleycloud job which was incorrectly considered a crash
39129	Supports new datetime format in LogParser Bentley Cloud
39122	Fixes LogParser DSLS to exclude customer ID after the feature name
39085, 36991	Updates the merging of the same features with varying usage entries in LicPoll
39043	Updates the ConfBuilder to check for .tmp files if it is unable to load XML files
38851	Updates the LogFileCollector to skip OrcaFlex log files that only contains a header line
38798	Fixes misleading log messages when cold.conf is configured for License Monitor Portal Level 2
38796	Separates the disabling of temp and status file creation for LogParsers
38756	Fixes the data processing issue causing invalid output by replacing the colon (:) separator in the jobname strings from PBS logs
38589	Adds the kill attribute to terminate applications with autosave feature
38482	Adds support for DSLS detachment event with a large token value
38432	Fixes the timing issues between the GUI refresh and the application statuses by disabling the resume button while the Disabler suspends an application
38468, 38267	Fixes the LicenseConfigBuilder to update the Scheduler job when the product name is modified
38416	Fixes the filtering issue by turning off the webapptracker and raw weblog data collection by default
38405	Restarts AppUsage when appusage_process_rules.conf has changed
38373	Updates the API endpoint for fetching Bentley Cloud contract data to fix collection issues
38349	Fixes handling of invalid scheduler period
38055	Updates Unix installer messaging during curl compatibility test
37924, 37879	Fixes exe matching issues in Freeze Monitor
37810, 37791	Fixes configuration distribution issues
37733	Fixes incorrect Scheduler job configurations that deactivate Autodetectors after upgrade
37486	Updates LicPoll log messages to remove false statement and add triad configuration information
37242	Prevents Open iT installation when SFE is already installed on the machine
37211	Fixes the server-client communication issue that occurs after upgrading to curl versions with nghttp2 support
36622	Adds support for several license file records
36467	Fixes LicPoll to recognize additional lines in LS-DYNA status output
36010	Fixes unretained custom configuration for Bentley Cloud when upgrading due to missing nodes in licpoll.xml
34990	Fixes the duplication of event data in RLM log collection
33799	Removes the unnecessary warning when creating a shortcut for the Core Server during the installation
33785	Adds support for new filtered format of lmstat
33282	Fixes feature version comparison when Flex licenses upgrade
32969	Fixes autodetect’s hanging issue during installation
32117	Fixes LogParserHoneywellULM’s processing of duration and handling of the same check-in and check-out time
30781	Improves the processing of LogParser EA

Release Version 10.2 Client Bug Fixes

Ticket	Description
39541	Updates the SyncRawOptionsFile delimiter to pipe
39424	Implements cleanup in the ServiceNow Adapter for features that are no longer within the cutoff time range
39412	Removes obsolete configuration keys
39201	Changes empty server/product daemon names to other daemon value other than ‘undef’
39109	Fixes the issue of the features not loading in the License Monitor Portal when its token pool does not exist
39036	Fixes negative value of available licenses in the License Monitor Portal due to queued licenses
38833	Adds proper labels on columns and removes monthly totals on csv export for SSRS
38799	Fixes the issue of the wrong license expiration dates showing in the Analysis Server dashboard by fixing the date conversion of the License Expiration Portlet to account for the machine time zone where the Analysis Server is installed
38759, 38758	Removes the value of the reference column, u_computer, in the ServiceNow tables
38721	Fixes the issue of the incorrect number of checked-out licenses for RLM shared in the License Monitor Portal
38461	Fixes missing workstation data resulting to untransformed engineering application usage
38233	Fixes mismatched offline license information
37242	Prevents Open iT installation when SFE is already installed on the machine
35533	Fixes the issue causing missing data in the long checkout portlet

Release Version 10.2 Analysis Server Bug Fixes

Ticket	Description
31700	Fixes Qualys scan issue where the cookie does not contain the “HTTPOnly” and “secure” attributes
995	Fixes incorrect logout link when using Azure for external authentication
965	Fixes the issue of displaying the previously logged-in user after logging in a different user
953	Fixes the issue of detecting RLM vendor with space in the file path

Release Version 10.2 CLIMS Bug Fixes

# Known Issues

Ticket	Description
39984	Unix Core Server: RawArchiveRegenerator fails to clean license status data in incoming/archiver directory while processing Hasp data
39965	Adobe CC: Wrong error message when using JWT credentials
39125	add.pl: Misleading error message during data processing
38761	Missing record in License Logfile Events v2.0 DT104 report for Zetaware
38719	Normalized report for Windows and Unix shows minimal discrepancies
38251	Open iT Query Engine failing
37156	Compatibility issue of httpd and openit_registrar in openSUSE 11
37054	Compatibility issue of handlerd in openSUSE
36788	Data processing clarifications for Freeze data types
36332	reparse_autodesk_raw.pl fails due to missing collect_license_autodesk-cloud scheduler file
35117	Windows Core Server does not handle map.dbl migration
34826	Low elapsed time value when the optimization is aborted due to method or license removal failures
33839	Collactautodeskcloud cannot collect Flex usage data for Autodesk products and services charged per result
33695	License Available for Beta LM Packages is incorrect
32445	LogParserDSLS: Long runtime and large output data size from record parsing
32275	Error on include-exclude.conf file access
32014	Max Available fluctuating using SimpleFlex when no usage
30926	Unknown symbols noticed in UA Report
30781	LogparserEA max in use is greater than max available due to inconsistent raw logfile
30614	Curl is not statically built; requiring libraries: libssl, libcrypto
26696	UA reports Application Frame Host instead of One Note

Release Version 10.2 Core Server Known Issues

Ticket	Description
39887	Freezemonitor spawns so many lmutils because of overlapping runtime
39826	Unable to parse Bentley data due to new date format change
39749	Bluebeam21stat cannot collect Enterprise Overage usage date
39738	process_ps error - could not set start / end / resolution
39501	Stuck collect_bentleycloud job due to recurrent “cannot find job <export_job> in list” error
38794	Scheduler does not run succeeding jobs after activating its preceding job upon installation
37054	Compatibility issue of handlerd in openSUSE
36916	Timeout is not working on 9.17.600 Unix
36843	PerformanceMonitor scheduler fails to run in macOS
36777	Unix client installer: Make the running of eventd and eventhandler optional during installation
36518	100% CPU usage of openit_logfilecollector
35070	Deactivation of collect_matlab job is not yet supported
34801	Miscount of Max Used due to missing data when there is no information in between hours
34753	Disabler shows removed licenses when the lmremove command is invalid
34275	Multiple license lines in Disabler request file for LM-X triad setup
34063	ApplicationMonitor is still running when upgrading
33921	Incorrect macOS version in PerformanceMonitor logs
33896	Bluebeamhistory: Incomplete data
33130	Force Resume button doesn't show warning
33112	"Resume" button fails to disable when clicked while the custom script is executing
32731	Confbuilder doesn’t work in MacOS when ran manually with --client parameter Note: Use the following command to run confbuilder on MacOS: `./openit_confbuilder /usr/local/openit/etc/Confbuilder-client.conf`
32533	Disabler creates crash report for one process only
32445	LogParserDSLS: Long runtime and large output data size from record parsing
32117	Not matching usage hours in Open iT vs Honeywell reports
32057	Client logs did not rotate every 10MB
32055	Monips to psm process concern
31930	licpoll - Autodesk reservation usages are not collected properly
31326	AppUsage: Could not access appusage_counters config file ERROR
30781	LogparserEA max in use is greater than max available due to inconsistent raw logfile
30117	Missing recorder break after 1am
30105	API Controller: Reading/Loading end of config file errors and Invalid configuration node definition
27210	Too many instance error in Windows Client

Release Version 10.2 Client Known Issues

Ticket	Description
39898	Issue on reporting data type 127 in tabular cube
37792	404 Error in Web Console when clicking Export button in Cost Page
37749	AS repeatedly registers to Ingress
37539	Clicking the export button in the Storage Cost page leads to an error page
37008	Analysis Server with Single-Sign On not working with Ingress
36930	SAST Scan result show critical issues
36890	Rendered Core Server Status Monitor height is too long
36675	Configuring Mapping Sources without running DeployOlap throws an error
36649	ConfigurePolicies command in RS Console is not iterating through admin groups
36574	Previously added rules in Vendor License Labeling are not applied after deleting imported sources file
36567	Items within the filters of the Pivot Table on the Analysis page are highlighted with a background color
36558	Searched filter cannot be removed in Vendor License Labeling page
36557	Import Source File in Vendor License Labeling prompts to download a file
36549	No proxy for ASP.NET default error pages on Ingress setup
36396	Qualys Web Vulnerabilities
35742	Unable to export pivot grid report in Analysis Console
34219	Security: Cookies issued without user consent
33602	Analysis Console does not reflect configured roles
32255	TokenFlex (UserDays Cost) does not support feature labeling
31222	Export button is enabled even when the Application Cost table is empty
31202	Mapping inputs do not fit in cell size
30295	Changing service account doesn't retain its web admin rights

Release Version 10.2 Analysis Server Known Issues

Ticket	Description
39973	Identity Server Qualys scan bug: cookie does not contain the "HTTPOnly" attribute
821	Rlmreread command could not start license server
741	Missing draft revisions in license/options files
679	Pushing changes to triad servers creates three revisions in the History tab
676	Triad servers with different options files only show the options file from master
675	License/options file is always showing “modified” for load balanced servers
639	Incorrect lsmon is used for Detective
551	Request too long when authenticating with Windows authentications with many Active Directory groups (66+)

Release Version 10.2 CLIMS Known Issues

Ticket	Description
39974	Unable to access Application Launcher through Ingress

Release Version 10.2 Application Launcher Known Issues

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