Hello friend!

The beta release of Open iT version 10.1 is now available!
Try it out and help us enhance your Open iT experience. Contact support@openit.com to get started.

# Release Notes for Version 10.1 (Beta)

Product: Open iT Software
Release Date: May 3, 2024

# Introduction

The Open iT Software Suite is further improved in this beta release, including new features, improvements, and bug fixes.

# New Features

#36635

The Open iT Shared Software Assets Directory (SSAD) is a central repository for software information and its normalized format. It plays a crucial role in Open iT’s ServiceNow integration by automatically distributing a standard software catalog for data normalization that ensures report accuracy in the ServiceNow for Engineering Dashboard.

SSAD is hosted in the Open iT Customer Portal. An SSAD connector application in the Core Server facilitates communication between the Customer Portal and the Core Server.

First, the Core Server extracts and transfers inventory data to query the SSAD database. This query information is created as an inventory data type, (142) Software Catalog Query Info. SSAD uses this data type to get the necessary files to produce the following data types with normalized data:

(143) Normalized License Total Concurrency
(144) Normalized License User Host Concurrency
(145) Normalized License Maxed Out

These data types are loaded to the Analysis Server, by default. The ServiceNow Adapter (an Analysis Server plug-in) will fetch and process data from the SQL database, then send the processed data to the ServiceNow instance.

#37013

Open iT supports Esri cloud usage reporting by polling the license servers at regular intervals to get the status of its license use and availability and collecting license usage data by polling through another utility from the license server.

The historical data is built from the samples collected and real-time usage monitoring is supported via the License Monitor.

The following are available for historical reporting:

(49) Host User License Use
(93) OLAP Raw Hourly
(94) OLAP User Concurrency
(95) Usergroup License Use v3.0
(102) OLAP Total Use
(139) License Subscription Inventory v2
(140) License Product Assignment v2

#31830

Open iT supports AVEVA cloud usage reporting by polling the license servers at regular intervals to get the status of its license use and availability and collecting license usage data by polling through another utility from the license server.

The historical data is built from the samples collected and real-time usage monitoring is supported via the License Monitor.

The following are available for historical reporting:

(49) Host User License Use
(93) OLAP Raw Hourly
(94) OLAP User Concurrency
(95) Usergroup License Use v3.0
(102) OLAP Total Use
(137) License Token Individual Usage
(138) License Token Total Usage

#835

CLIMS enables users to individually start triad machines through the user interface. This is available to supported license managers with triads, i.e., FlexNet, LM-X, and DSLS.

# Improvements

Ticket	Description
37616	Supports data collection from Bluebeam Revu 20 Enterprise and Perpetual licenses
37601	Updates the License Monitor to support NamedUser and Token from generic licenses
37471	Upgrades Apache version to 2.4.59
36803	Improves the installer prompt when the Ingress URI is inaccessible

Release Version 10.1 Core Server Improvements

Ticket	Description
37616	Supports data collection from Bluebeam Revu 20 Enterprise and Perpetual licenses

Release Version 10.1 Client Improvements

Ticket	Description
37711	Updates the License Monitor Portal to support NamedUser and Token from generic licenses
36803	Improves the installer prompt when the Ingress URI is inaccessible
33928	Web interface improvements of the Cost page
33927	Web interface improvements of the Storage Cost page

Release Version 10.1 Analysis Server Improvements

# Bug Fixes

Ticket	Description
37753	Fixes the distribution of module activation files
37738	Fixes failing configuration distribution from the server even if there is a client request
37691	Fixes an issue with unretained override configuration in Module Activation after an upgrade
37597	Removes multiple details appending in the Usage Time column in the License Monitor
37568	Fixes incorrect token usage value when “Use Token Cost” is checked/unchecked in the License Monitor
37446	Fixes the issue of missing mapping overlay for the License Monitor
37438	Adds the ability to turn off Autodetect and Bentley Workstation from the main active node in module activation
37277	Fixes issues on accessing ApacheParser endpoints
37161	Fixes the issue in the License Monitor where a feature is flagged as expired when one out of multiple license expiry is expired
37113	Fixes the issue where the httpd access logs show incorrect client IP
36986	Fixes outdated timestamps in distribution packages
36956	Fixes broken mapping overlay functionalities
36775	Fixes the issue of the hidden expired license messages not showing when the feature name overflows the display
36251	Updates the API Controller to be less strict with spaces in the metadata lines (lines of information found at the beginning of the file providing descriptive details about the content) when validating licenses
35772	Fixes memory and multithreading issues in LicensePredictor
35770	Fixes the issue where LicensePredictor launches too many forecast processes
35769	Fixes the API Controller response for missing arguments

Release Version 10.1 Core Server Bug Fixes

Ticket	Description
37758	Fixes Scheduler job triggers to properly reset after reconfiguration
37144	Fixes DSLS parsing issues in LicPoll
36251	Updates the API Controller to be less strict with spaces in the metadata lines (lines of information found at the beginning of the file providing descriptive details about the content) when validating licenses
35769	Fixes the API Controller response for missing arguments
32458	Fixes issue on applications being resuspended sometime after the user resumes it

Release Version 10.1 Client Bug Fixes

Ticket	Description
37479	Fixes the issue in License Monitor Portal where Usernames are not displayed when Show Feature Version is enabled and feature version is NULL or empty.
37285	Fixes the display of Application Information and Instances in the User-Centric page
37103	Fixes thrown errors when downloading email alert contents due to missing Alert data snapshot
36172	Fixes missing Other Instances details of Applications in the User-Centric page
34196	Fixes incorrect Vendor License Labeling notification color for successful import

Release Version 10.1 Analysis Server Bug Fixes

Ticket	Description
36599	Fixes the issue in the CLIMS Monitor page that displays inactive vendors
929	Fixes Client page accessibility issue with RBAC
923	Fixes semantic difference error after publishing unlimited count for LM-X

Release Version 10.1 CLIMS Bug Fixes

# Known Issues

Ticket	Description
37489	AppUsage inconsistently collects data from excluded applications
37054	Compatibility issue of handlerd in openSUSE
32445	LogParserDSLS: Long runtime and large output data size from record parsing
30781	LogparserEA max in use is greater than max available due to inconsistent raw logfile
37156	Compatibility issue of httpd and openit_registrar in openSUSE 11
36788	Data processing clarifications for Freeze data types
36332	reparse_autodesk_raw.pl fails due to missing collect_license_autodesk-cloud scheduler file
34826	Low elapsed time value when the optimization is aborted due to method or license removal failures
33839	Collactautodeskcloud cannot collect Flex usage data for Autodesk products and services charged per result
33695	License Available for Beta LM Packages is incorrect
32275	Error on include-exclude.conf file access
32014	Max Available fluctuating using SimpleFlex when no usage
30926	Unknown symbols noticed in UA Report
30614	Curl is not statically built; requiring libraries: libssl, libcrypto
26696	UA reports Application Frame Host instead of One Note

Release Version 10.1 Core Server Known Issues

Ticket	Description
37489	AppUsage inconsistently collects data from excluded applications
37054	Compatibility issue of handlerd in openSUSE
36916	Timeout is not working on 9.17.600 Unix
36843	PerformanceMonitor scheduler fails to run in macOS
36777	Unix client installer: Make the running of eventd and eventhandler optional during installation
36518	100% CPU usage of openit_logfilecollector
35070	Deactivation of collect_matlab job is not yet supported
34801	Miscount of Max Used due to missing data when there is no information in between hours
34753	Disabler shows removed licenses even if lmremove command is invalid
34275	Multiple license lines in Disabler request file for LM-X triad setup
34063	ApplicationMonitor is still running when upgrading
33921	Incorrect macOS version in PerformanceMonitor logs
33896	Bluebeamhistory: Incomplete data
33282	Unsupported flex feature UPGRADE through feature versions in license file
33130	Force Resume button doesn't show warning
33112	"Resume" button fails to disable when clicked while the custom script is executing
32731	Confbuilder doesn’t work in MacOS when ran manually with --client parameter Note: Use the following command to run confbuilder on MacOS: `./openit_confbuilder /usr/local/openit/etc/Confbuilder-client.conf`
32533	Disabler creates crash report for one process only
32445	LogParserDSLS: Long runtime and large output data size from record parsing
32117	Not matching usage hours in Open iT vs Honeywell reports
32057	Client logs did not rotate every 10MB
32055	Monips to psm process concern
31930	licpoll - Autodesk reservation usages are not collected properly
31326	AppUsage: Could not access appusage_counters config file ERROR
30781	LogparserEA max in use is greater than max available due to inconsistent raw logfile
30117	Missing recorder break after 1am
30105	API Controller: Reading/Loading end of config file errors and Invalid configuration node definition
27210	Too many instance error in Windows Client

Release Version 10.1 Client Known Issues

Ticket	Description
37792	404 Error in Web Console when clicking Export button in Cost Page
37749	AS repeatedly registers to Ingress
37539	Clicking the export button in the Storage Cost page leads to an error page
37008	Analysis Server with Single-Sign On not working with Ingress
36930	SAST Scan result show critical issues
36890	Rendered Core Server Status Monitor height is too long
36675	Configuring Mapping Sources without running DeployOlap throws an error
36649	ConfigurePolicies command in RS Console is not iterating through admin groups
36574	Previously added rules in Vendor License Labeling are not applied after deleting imported sources file
36567	Items within the filters of the Pivot Table on the Analysis page are highlighted with a background color
36558	Searched filter cannot be removed in Vendor License Labeling page
36557	Import Source File in Vendor License Labeling prompts to download a file
36549	No proxy for ASP.NET default error pages on Ingress setup
36396	Qualys Web Vulnerabilities
35742	Unable to export pivot grid report in Analysis Console
34219	Security: Cookies issued without user consent
33602	Analysis Console does not reflect configured roles
32255	TokenFlex (UserDays Cost) does not support feature labeling
31222	Export button is enabled even when the Application Cost table is empty
31202	Mapping inputs do not fit in cell size
30295	Changing service account doesn't retain its web admin rights

Release Version 10.1 Analysis Server Known Issues

Ticket	Description
821	Rlmreread command could not start license server
741	Missing draft revisions in license/options files
679	Pushing changes to triad servers creates three revisions in the History tab
676	Triad servers with different options files only show the options file from master
675	License/options file is always showing “modified” for load balanced servers
639	Incorrect lsmon is used for Detective
551	Request too long when authenticating with Windows authentications with many Active Directory groups (66+)

Release Version 10.1 CLIMS Known Issues