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High suspend action count on data type 92
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Problem
Data type 92 (License Optimizer Action) produces unrealistic values on suspend action count.
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Solution
Apply the configurations shown in the Open iT server.
To resolve the issue, we need to eliminate the duplicates in the freeze
data. To do this:
Open the
filtrator.xml
file in the Component directory, which is by default inC:\Program Files\OpeniT\Core\Configuration\Components
.Locate and set the value of
filtrator.corrections.eliminate-duplicates.freeze
to true.filtrator.xml123| <Object> 124| <Name>eliminate-duplicates</Name> 125| <Description>By accident, it is sometimes possible to get both duplicate files in the archive and duplicate records in different files.</Description> 126| <SubObjects> 127| <Object> 128| <Name>freeze</Name> 129| <Description>Eliminate duplicate License Optimizer records?</Description> 130| <Value type="Bool">true</Value> 131| </Object> 132| </SubObjects> 133|</Object>
Save the changes.
Open a command prompt with Administrator level privileges.
Go to the bin directory, which is by default in
C:\Program Files\OpeniT\Core\bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd C:\Program Files\OpeniT\Core\bin
Update the configuration file, run the command:
Command Syntaxopenit_confbuilder --server
Open the
filtrator.xml
file in the Component directory, which is by default in/var/opt/openit/etc/Components
.Locate and set the value of
filtrator.corrections.eliminate-duplicates.freeze
to true.filtrator.xml123| <Object> 124| <Name>eliminate-duplicates</Name> 125| <Description>By accident, it is sometimes possible to get both duplicate files in the archive and duplicate records in different files.</Description> 126| <SubObjects> 127| <Object> 128| <Name>freeze</Name> 129| <Description>Eliminate duplicate License Optimizer records?</Description> 130| <Value type="Bool">true</Value> 131| </Object> 132| </SubObjects> 133|</Object>
Save the changes.
Go to the bin directory, which is by default in
/opt/openit/bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd /opt/openit/bin
Update the configuration file, run the command:
Command Syntax./openit_confbuilder --server
After applying the changes, you need to regenerate data type 92 (License Optimizer Action) to reflect the changes in the database. Please refer to the Regeneration of Data page for instructions.