# High suspend action count on data type 92

# Problem

Data type 92 (License Optimizer Action) produces unrealistic values on suspend action count.

# Solution

To resolve the issue, we need to eliminate the duplicates in the freeze data. To do this:

  1. Open the filtrator.xml file in the Component directory, which is by default in C:\Program Files\OpeniT\Core\Configuration\Components.

  2. Locate and set the value of filtrator.corrections.eliminate-duplicates.freeze to true.

    filtrator.xml
    123| <Object>
    124|    <Name>eliminate-duplicates</Name>
    125|    <Description>By accident, it is sometimes possible to get both duplicate files in the archive and duplicate records in different files.</Description>
    126|    <SubObjects>
    127|        <Object>
    128|            <Name>freeze</Name>
    129|            <Description>Eliminate duplicate License Optimizer records?</Description>
    130|            <Value type="Bool">true</Value>
    131|        </Object>
    132|    </SubObjects>
    133|</Object>
  3. Save the changes.

  4. Open a command prompt with Administrator level privileges.

  5. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:

    Command Syntax
    cd $BIN_DIR
    Example
    cd C:\Program Files\OpeniT\Core\bin
  6. Update the configuration file, run the command:

    Command Syntax
    openit_confbuilder --server
  1. Open the filtrator.xml file in the Component directory, which is by default in /var/opt/openit/etc/Components.

  2. Locate and set the value of filtrator.corrections.eliminate-duplicates.freeze to true.

    filtrator.xml
    123| <Object>
    124|    <Name>eliminate-duplicates</Name>
    125|    <Description>By accident, it is sometimes possible to get both duplicate files in the archive and duplicate records in different files.</Description>
    126|    <SubObjects>
    127|        <Object>
    128|            <Name>freeze</Name>
    129|            <Description>Eliminate duplicate License Optimizer records?</Description>
    130|            <Value type="Bool">true</Value>
    131|        </Object>
    132|    </SubObjects>
    133|</Object>
  3. Save the changes.

  4. Go to the bin directory, which is by default in /opt/openit/bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd /opt/openit/bin
  5. Update the configuration file, run the command:

    Command Syntax
     ./openit_confbuilder --server

After applying the changes, you need to regenerate data type 92 (License Optimizer Action) to reflect the changes in the database. Please refer to the Regeneration of Data page for instructions.

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