# Getting Started

The Open iT® Suite of IT asset management tools are designed to meter and report on applications, servers, storages, databases, and services usage across an entire organization: from a total enterprise view down to each individual user.

With Open iT, the user can:

• Get a centralized overview of all the distributed resources in the network
• Observe trends and initiate action to meet upcoming needs
• Obtain high-quality service levels
• Reduce costs
• Plan investments proactively, and
• Discover undesirable usage patterns in the organization's IT infrastructure

The Open iT solutions can help improve service levels while reducing costs, as well as remove the need to increase investments and manpower to achieve better service. Our solutions also helps predict future resource requirements and obtain high-quality service levels by revealing current trends in resource usage along with unexpected problems that drive costs up and service levels down.

The Open iT software and strategic consulting enables customers to gain control over their IT resource use, cut costs and waste, and improve the reliability and performance of their IT assets.

Client-Server Model

Open iT is a software that collects data from multiple sources and stores it in a central location, using a client-server model. Clients installed on machines gather raw data and send it to a designated server for processing.

The raw data goes through various data filters in the Core Server, and the filtered data is stored in an Open iT internal data warehouse. This data will be available in the Reporting Server and Analysis Server.

Data Flow

The raw data collected from the original license manager data source are converted by the client to a format that is readable by Open iT. The client periodically sends the converted data to the server, where it is stored in its incoming directory. The server then process this data into a reportable format at predefined intervals, and finally stores them in its database.

Once the process is completed, the data is ready for report generation. The report generation sequence interacts with the server to retrieve the data needed to generate reports. At this stage, based on the type of report selected from the user interface, report generation programs are run and the output is written to the specified directories. These reports can then be viewed using a standard web browser.

The Open iT® Suite offers a variety of options for IT asset management and optimization. These options include the Base Professional platform with the Open iT Core Reporter, or the Base Enterprise platform which contains both Open iT Core Reporter and the Analysis Server.

The Open iT clients are set up with module-specific configurations. These configurations include the three levels of the LicenseAnalyzer™ designed for specific usage monitoring of licensed applications, along with various plugins for added functionalities.

Open iT also offers various Point Solutions to cater specific needs the monitoring and management of licensed applications.

The Open iT Suite offers two technology platforms:

Base Enterprise

The Open iT Base Enterprise is an enterprise-grade platform that offers a wide variety of functionalities for business intelligence. This is built on the Microsoft SQL Server Business Intelligence Edition or higher and is composed of the following resources:

• Core Services
• Core Server Web Interface
• Analysis Server

Base Professional

The Open iT Base Professional is a platform that offers rich automatic and on-demand report generation and management. This is composed of the following resources:

• Core Services
• Core Server Web Interface

The following unmodified tools are included in the Open iT software product or used by the Open iT software:

• Apache HTTP server
• Software under the GNU General Public License
• A standard Perl interpreter
• PHP
• Java
• The Zlib data compression library
• The FOX Toolkit
• TinyXML
• Lua
• Python
• cURL
• SQLite
• AutoHotKey