# Dashboard - Engineering License Overview

ServiceNow provides a dashboard called Engineering License Overview for engineering applications. It provides insights into your engineering applications license position and usage. You can access it by navigating to Software asset > Software Asset Workspace > Software asset analytics > Engineering license overview.

ServiceNow Integration: Dashboard - Engineering License Overview

Only products and publishers that belong to engineering applications and are listed in the Engineering Application License (samp_eng_app_license) table appear in the filter.

# Dashboard Metrics

The dashboard contains the following reports and charts:

Report	Description
Total spend	Total cost of all entitlements for all products.
Potential savings	Cost saved if removal candidates are reclaimed.
Top denied products	Top products that have reached their peak concurrent usage.
Utitilization and user ration	The ratio of license utilization for normalized products and publishers to the number of users using those licenses. Normalized publisher Normalized product License Utilization - the percentage of peak product consumption against a number of rights License to user ratio - the ratio of rights using this license to users using this product throughout 90 days rights
License usage over time	The total number or quantity of all available license; not just the active products but all the products. The blue line represents the total number of licenses allocated to a product or a publisher. The green line represents the concurrent usage of the licenses. The red line represents denials or if and when the concurrent usage peaks.
User session summary	Duration of time users spend (idle vs. active) on products. Idle is the aggregate sum on the Total idle duration column, while Active is the aggregate sum on the Total session duration column.**
Top denied users	Top users that are denied licenses to products.

Engineering License Overview Dashboard Metrics

Only Active is supported in the User session summary metric.

# Filtering the Dashboard

The dashboard provides capability to narrow down the results displayed in all of the metrics. To filter the results, follow these instructions:

In the upper-left corner of the dashboard, choose among the available criteria – Publisher or Product.
If you need to narrow it down further, choose among the available fields – Product/Publisher, Date, User, or License server.

ServiceNow Integration: Dashboard Filter

This will open a panel containing the available values. Simply select the items from the Available panel and click the greater than symbol (>) to apply the selection. Click Apply.

ServiceNow Integration: Dashboard Filter Criteria
The page will automatically refresh based on the selection.

If no product or publisher is selected, the cumulative data for all products and publishers belonging to engineering applications appear.

To see the details of a specific item in a report, click the item.

ServiceNow Integration: Dashboard Select Item

It will be redirected to the details or records view of the selected item.

ServiceNow Integration: Dashboard Item Detail/Records View