# Server and Client Hotfix

# Version 9.19.550

Release Date: 2024-September-02

Upgrade the Core Server first before updating the clients to ensure proper Windows inventory data processing for the updated data type 33.

Support for Bentley Cloud Historical Reporting BETA
#37256

Open iT supports Bentley cloud historical usage reporting by collecting log files and converting them to Open iT format.

The following are available for historical reporting:

(89) Total License Use Licenseevents
(90) Individual License Use Licenseevents
(91) Usergroup License Use Licenseevents
(108) Host License Use Licenseevents
(109) Hostgroup License Use Licenseevents
(137) License Token Individual Usage
(138) License Token Total Usage

Ticket	Installer	Description
39173	Core Server	Upgrades Apache version to 2.4.62
38673	Core Server, Client	Improves support for AVEVA Cloud

Release Version 9.19.550 Improvements

Ticket	Installer	Description
35673	Core Server, Client	Fixes the doubled amount of core in the system information due to model names containing "processor"
39391	Core Server	Fixes issue on the Feature Expiry display not synced with the Registry setting
39087, 39007, 37985, 37585	Core Server	Fixes License Status Converter issues by ensuring that the available-licenses.map is supported in the new format, licenses are aggregated regardless of expiration status when reporting in XML format, and licenses are properly aggregated for mapped vendor licenses, features, and/or both
39438, 38994	Core Server	Upgrades curl version to 8.9.1 to fix vulnerabilities
39037	Core Server	Fixes the incorrect feature expiry by ensuring that the time zone information is sent to the server when accessing the Feature Expiry page
38762	Core Server	Fixes License Status Converter’s hanging issue
37252	Core Server	Fixes the inability to produce a complete s3db file when the classvar_mapping file exceeds the file size threshold
39214	Client	Fixes the inability to install Windows Core Client due to unlocalized Users group
39166	Client	Fixes the recollect_bentleycloud job which was incorrectly considered a crash
39126	Client	Adds support for new datetime format in LogParser Bentley Cloud
39124	Client	Adds support for multiple datetime format in Bentley Cloud
39085, 36991	Client	Updates the merging of the same features with varying usage entries in LicPoll
38796	Client	Separates the disabling of temp and status file creation for LogParsers
38584	Client	Fixes missing status in the StatusAggregator output due to remote polling
38482	Client	Adds support for DSLS detachment event with a large token value
38432	Client	Fixes the timing issues between the GUI refresh and the application statuses by disabling the resume button while the Disabler suspends an application
38359	Client	Adds support for Orcaflex raw logs format without meridian
36767	Client	Fixes the LogFileCollector to ignore any duplicate data that has already been parsed
36616	Client	Updates LicPoll to support Flex license files without closing bracket, new line, and excess backslash
36290	Client	Fixes LogParser Olicense to find the configuration entry for scheduling new binary
34990	Client	Fixes the duplication of event data in RLM log collection
34956	Client	Fixes the wrong HoneywellULM usage output due to the unsupported check-in format
34742	Client	Fixes the inability of the Open iT file cleaner to delete all the files configured to remove
33282	Client	Fixes feature version comparison when Flex licenses upgrade
31508	Client	Fixes autoconfigured products that are not returning any usage

Release Version 9.19.550 Bug Fixes

# Version 9.19.540

Release Date: 2024-June-20

Adds Vendor Field to Windows Inventory Data Type
#38403

The Windows Inventory data type includes a "Vendor" field, providing important information about software vendors. This enhancement utilizes available space in the data type. Efforts have been made to maximize the accuracy of vendor information extracted from file properties.

Ticket	Installer	Description
38723	Core Server	Upgrades Apache version to 2.4.61

Release Version 9.19.540 Improvements

Ticket	Installer	Description
38489	Core Server	Mitigates the reported vulnerabilities in Python v3.7.9
37436	Core Server	Adds detection of openit process owner to avoid upgrade issues
37330	Core Server	Moves Honeywell filters above the mapping filters to ensure proper feature recognition
36952	Core Server	Adds support for UTF-8 BOM encoding in mapping files
32819	Core Server	Reconfigures openit_scheduler to address termination issues in openit_server
38416	Client	Fixes the filtering issue by turning off the webapptracker and raw weblog data collection by default
38373	Client	Updates API endpoint for fetching Bentley Cloud contract data to fix collection issues
37810	Client	Fixes the intermittent problem in downloading dist-config from /api/dist
36434	Client	Includes the running of ConfBuilder when restarting the Open iT services on Unix and macOS machines to update configuration values accordingly
35493	Client	Updates the entrypoint to prevent openit_bluebeamhistory to crash
34728	Client	Resolves the issue causing error logs by removing openit_clientd from the startup scripts
34477	Client	Fixes the licpoll issue causing the max in use licenses to be greater than the max available licenses

Release Version 9.19.540 Bug Fixes

# Version 9.19.530

Release Date: 2024-June-19

Ticket	Installer	Description
38386	Core Server	Upgrades Windows PHP version to 8.2.2 to address CVE-2024-4577

Release Version 9.19.530 Bug Fixes

# Version 9.19.520

Release Date: 2024-June-14

Support for AVEVA Cloud
#31830

Open iT supports AVEVA cloud usage reporting by polling the license servers at regular intervals to get the status of its license use and availability and collecting license usage data by polling through another utility from the license server. The historical data is built from the samples collected and real-time usage monitoring is supported via the License Monitor.

The following are available for historical reporting:

(49) Host User License Use
(93) OLAP Raw Hourly
(94) OLAP User Concurrency
(95) Usergroup License Use v3.0
(102) OLAP Total Use

Support for Esri Cloud
#37013

Open iT supports Esri cloud usage reporting by polling the license servers at regular intervals to get the status of its license use and availability and collecting license usage data by polling through another utility from the license server. The historical data is built from the samples collected and real-time usage monitoring is supported via the License Monitor.

The following are available for historical reporting:

(49) Host User License Use
(93) OLAP Raw Hourly
(94) OLAP User Concurrency
(95) Usergroup License Use v3.0
(102) OLAP Total Use

Ticket	Installer	Description
37471	Core Server	Upgrades Apache version to 2.4.59
37489	Client	Add openit_trimdata application and update AppUsage configuration

Release Version 9.19.520 Improvements

Ticket	Installer	Description
38219	Core Server	Fixes the sorting issue on the Core Reporter by removing the page reload that prevents sort parameters to function
38151	Core Server	Resolves the display issues in the Home page illustrating the “Top 10 Features by Utilization” chart
38139	Core Server	Fixes the installation issue on Unix Core Server by updating the startup scripts
38129	Core Server	Fixes the execution issues on ‘openit_apicontroller -t download_dist’ by removing the query for hostname
38050	Core Server	Resolves the issues in expired raw features by correcting the implementation of feature mapping and feature expiry in the License Monitor
37964	Core Server	Fixes the implementation of feature mapping in the License Monitor and Feature expiry
37886	Core Server	Fixes the issues in licenseevent processing by adding user-to-email mapping to ensure accurate identification of Adobe cloud licenses
37874	Core Server	Fixes failing forecast.pyc when FORECAST_CPU_COUNT is not present or has an invalid value in the openit.cfg file
37810	Core Server	Fixes the intermittent problem in downloading dist-config from /api/dist
37791	Core Server	Fixes the configuration distribution issues to accurately apply configuration updates to all clients from Core Server
37694	Core Server	Fixes feature matching for Olicense
37526	Core Server	Implements file locking within openit_dist to prevent potential race conditions when running distribution creation
37481	Core Server	Resolves the issue causing the feature to incorrectly append with a version number in feature expiry tracking
37438	Core Server	Adds the ability to turn off Autodetect and Bentley Workstation from the main active node in module activation
35772	Core Server	Fixes memory and multithreading issues in LicensePredictor
35770	Core Server	Fixes the issue where LicensePredictor launches too many forecast processes
33695	Core Server	Resolves the issue causing License Monitor to display incorrect available license counts for Beta LM packages
37876	Client, Core Server	Updates the folder permissions to replace the “Everyone” group with the local “Users” group to ensure security on accessibility of authorized users
37753	Client, Core Server	Fixes the distribution of module activation files
37691	Client, Core Server	Fixes the issues in maintaining override configuration in module activation after upgrade
38087	Client	Fixes the incomplete number of polls due to the license poller skipping the first poll
37961	Client	Corrects the date-time value format in the collector utility for AVEVA cloud data
37924	Client	Fixes exe matching issues causing Freeze Monitor to collect and write incorrect “handle - exe” combinations
37910	Client	Resolves the issues on client installation through updating client daemon to run all subsequent client jobs with the most up-to-date configurations
37908	Client	Fixes the issues on LicPoll causing disability to finalize data in cloud collector
37895	Client	Removes the need to specify a time zone offset in setting up an internal server for HAPI collectors
37879	Client	Resolves the issue in Freeze Monitor by fixing the exe matching process to accurately detect applications
37437	Client	Resolves the incorrect license status expiration date by implementing support for different date formats in LicPoll RLM parser
37379	Client	Addresses the disk space consumption issues of FlexLogCollector by preventing continuous recollection of Flex debug logs
37229	Client	Prevents excessive memory consumption of LogFileCollector
37144	Client	Fixes the issues causing LicPoll to crash intermittently while parsing DSLS output
37010	Client	Addresses the data creation issues by updating LicPoll to continue operation even after encountering an invalid Flex license file
35786	Client	Fixes the data collection issues for DSLS triad setups by updating AutodetectDSLS to utilize the ‘server_port’
35728	Client	Fixes the issue with Freeze Monitor to manage multiple use of the same handle by the same user
35367	Client	Fixes the issue that causes FlexLogCollector to stop parsing when new debug log start entry is encountered
34708	Client	Fixes the issue on FlexLogCollector that causes the process to hang when license-file element is missing
34699	Client	Fixes logparsertebis to properly handle license server restart events
33694	Client	Updates LicPoll to accurately reflect the number of available licenses ensuring consistency with lmstat results

Release Version 9.19.520 Bug Fixes

# Version 9.19.511

Release Date: 2024-April-19

Ticket	Installer	Description
37467	Core Server	Fixes License Monitor showing incorrect license count and feature expiration information
37238	Core Server	Fixes access errors on SFE
37161	Core Server	Fixes License Monitor handling expired license on multiple licensed server
37139	Core Server	Fixes handling total licenses for features with an expired license
37107	Core Server	Disables bentley collection from Open iT clients by default
37073	Core Server	Fixes distribution functionality to overwrite existing distribution package when generating new one
37034	Core Server	Updates upgrade to handle SFE version 9.19.360
36986	Core Server	Fixes timestamps on generated distribution packages
36957	Client, Core Server	Allows cloud collector using pyppeteer to download chromium
36950	Client, Core Server	Updates url for getting application data
36808	Core Server	Fixes handling of temporary files in Core Reporter
36777	Client, Core Server	Provides a way to disable Handlerd on installation
36668	Core Server	Fixes issue on distributing packages
36556	Core Server	Changes default value for license type from Perpetual to Named User
36469	Client	Removes unused openit-client binary on Mac installers
36458	Core Server	Fixes display in License Monitor when a feature is expired
36251	Client, Core Server	Makes ApiController less strict with spaces in validating license file
36180	Client, Core Server	Deactivates Scheduler jobs if start triggers are not hit
35922	Client, Core Server	Makes error messages log exclusively into the log file, except when credentials are configured
35371, 34520	Client, Core Server	Improves the scheduler binary
35354	Client, Core Server	Fixes license file update error
35238	Core Server	Makes expiry epoch beyond max int configurable
35115	Core Server	Fixes to handle Data in Transit Vulnerability issue
34117	Client, Core Server	Fixes the JobMonitor’s functionality to properly respond to exit and terminate signals
33284	Client, Core Server	Fixes the wrong warning messages for incompatibilities when installing Open iT on Windows Server 2012 and Windows Server 2012 R2
32818	Core Server	Fixes handling of duplicate daemon entries in License Status Converter
31279	Core Server	Fixes handling of data from RawArchiveRegenerator when regenerating data

Release Version 9.19.511 Bug Fixes

# Version 9.19.510

Release Date: 2024-March-15

Ticket	Installer	Description
32569	Client	Fixes the issue of reports having incorrect event type values due to the DSLS log parser's reparsing
32983	Client	Fixes the autoconfigurator application’s inability to automatically configure products on a triad setup
33760	Client	Prevents UA from crashing
34310	Client	Fixes the issue where the RLM log parser consumes a lot of memory and CPU, affecting the server
34754	Client	Fixes the issue of reports showing blank usage for RLM features instead of zero if there is no license checkout
34950	Client	Fixes fake vendor daemon features that supersede actual licenses
35114	Client	Updates AppFrame to parse command line arguments from GUI types
35129	Client	Fixes the overuse reported in carmaker features
35290	Client	Fixes the issue with FreezeMonitor failing to execute the license manager utility command
35334	Client	Fixes the doubled or tripled number of max available licenses caused by a feature version element in SimpleFlex
35680	Client	Fixes wrong max in use and License Monitor Portal values
35738	Client	Fixes false “License Daemon Down” alerts
35743	Client	Fixes the issue where Open iT can't collect DSLS data out of extracted DSLS CSV log file from the DSLS portal
35900	Client	Fixes the erroneous max available license reports due to Open iT's inability to sum up multiple expiry entries with the same expiry epochs
35984	Client	Updates the Curl binary for Windows to include http2 support
36023	Client	Removes colon in the feature name of LogparserEPLAN
36025	Client	Prevents slots from being blocked by concurrent LSF jobs
36048	Client	Fixes the incorrect values in generated heatmaps
36179	Client	Fixes the issue in reports where max in use is greater than max available for Olicense reports
36211	Client	Fixes the issue in reports where max in use is greater than max available for DSLS reports
36518	Client	Fixes 100% CPU usage of LogFileCollector
36917	Client	Resets force-terminate attribute for every handle
35337, 33824, 36051	Client	Fixes how the license poller handles failed polling

Release Version 9.19.510 Bug Fixes

# Version 9.19.500

Release Date: 2024-February-05

Ticket	Installer	Description
34535	Client	Stops the optimization process if the method or license removal fails
35982	Client	Unifies terminologies between pop-up elements and LO datatypes

Release Version 9.19.500 Improvements

Ticket	Installer	Description
36150	Client	Prevents status file corruption
36154	Client	Fixes crashing of Disabler due to invalid access to window titles

Release Version 9.19.500 Bug Fixes

# Version 9.19.490

Release Date: 2024-January-29

Ticket	Installer	Description
36182	Client	Fixed Error 500 pop-up issue when switching selections on Complete Selection Values

Release Version 9.19.490 Bug Fix

# Version 9.19.480

Release Date: 2023-December-20

Ticket	Installer	Description
34315	Client	Increases accuracy in calculating CPU utilization on Unix
34591	Core Server	Improves the download_dist process
34727	Core Server	Updates product documentation to use LicenseAnalyzer
35949	Client	Adds option for old suspend method and disabling window restoration during resumption

Release Version 9.19.480 Improvements

Ticket	Installer	Description
32471	Core Server	Fixes issue on httpd port not accessible after upgrade
35206 35726 32683	Core Server	Removes forcing of user session to logout when using Core Server GUI
34110	Client	Updates safe exit values for AppUsage, Application Monitor, and WinSAR
34134	Core Server	Fixes incorrect getting of caddy ports due to Caddyfile restructure and issue on Caddy process ownership
34748	Core Server	Fixes issue on missing OpeniTReverseProxy during upgrade
34771	Core Server	Upgrades PHP to 8.2.13 version for Windows Core Server
35077	Core Server	Fixes broken display issue of RS GUI reports generated from versions lower than 9.19
35127	Client	Required configuration entry "freezemonitor.disabler.show-debug-section" was not found, or have missing or invalid value
35132	Client	Fixes redundant action records when freezemonitor fails to read the status file
35134	Core Server, Client	Adds detection of users running OpeniT processes during uninstall
35237	Core Server	Adds upgrade instructions for changing Product to Vendor License
35268	Client	Uses pool key when offeringExternalKey is not available
35310	Core Server, Client	Upgrades curl to version 8.4.0
35352	Core Server	Fixes wrong baseline value for the Data Overview on Data Monitor
35370	Core Server	Adds missing sqlite3 binary
35390 35966 35994	Core Server, Client	Fixes issue on uninstalling OpeniT Core installation that deletes HKEY_LOCAL_MACHINE\Software\OpeniT\ affecting other existing OpeniT installations on the same machine Note: Before upgrading from versions before hotfix 9.19.480, backup and export everything in: HKEY_LOCAL_MACHINE\Software\OpeniT EXCEPT: HKEY_LOCAL_MACHINE\Software\OpeniT\Installation HKEY_LOCAL_MACHINE\Software\OpeniT\Resources These two subkeys are exclusively for the Core Server and Core Client installations.
35495	Core Server	Allows map maintainer to continue processing the succeeding maps even if there are errors on previous mapping sources
35505	Client	Fixes issue on Autodesk Cloud where it fails to collect data due to missing cookies
35586	Core Server	Upgrades Apache version to 2.4.58
35720	Client	Re-introduce product name in LicPollComplete log file names
35725	Core Server	Fixes issue on missing usages for online licenses
35778	Core Server	Fixes issue on accessing data from Data Monitor API
35789	Client	DT139 Report for Autodesk Flex shows ‘empty’ license expiration for end date
35912	Client	Fixes issue where freeze produces data more than the expected number of fields
35914	Client	Fixes issue with incorrect license removal command
35915	Client	Fixes issue on freezemonitor where it fails to detect features from an aliased server
35919	Client	Fixes issue where ApplicationMonitor fails to load the status file
35986	Core Server	Prevents Filtrator from reading freeze data beyond the current period
35987	Core Server	Fixes issue with incorrect elapsed time in 'all' status in LO datatypes
35075	Core Server	Fixes issue on Complete Selection: Unable to Generate Excel Reports from Unix Core Server
36050	Core Server	Changes version of ixed from 8.1 to 8.2
34587	Client	Licenseconfigbuilder is trying to backup non-existing xml file

Release Version 9.19.480 Bug Fixes

# Version 9.19.470

Release Date: 2023-November-29

Ticket	Installer	Description
7048	Core Server, Client	Adds support for EPLAN License Manager Usage Reporting

Release Version 9.19.470 Improvements

Ticket	Installer	Description
34581	Core Server	Fixes the incorrect calculation of the sum of the max available licenses for the 'all' feature version
35081	Core Server	Fixes the license monitor to convert ampersands correctly

Release Version 9.19.470 Bug Fixes

# Version 9.19.460

Release Date: 2023-October-20

Ticket	Installer	Description
35208	Client	Adds an option not to use the cacert bundle in Unix ApiController

Release Version 9.19.460 Bug Fix

# Version 9.19.450

Release Date: 2023-October-19

Ticket	Installer	Description
31625	Client	Fixes the issue on detecting the status utility permission for LMX and RLM autodetectors
33764	Client	Fixes the handling of Altair shared license usage on stacked and leveled licensing models
32319	Core Server, Client	Adds log message for SKIPPED log entries in HASP log parsing
33937	Client	Fixes issue on the missing daemon information for RLM
33692	Client	Adds a default port for LSDYNA autodetectors
35195	Core Server, Client	Improves the scheduler logging to retrieve exit values for the job

Release Version 9.19.450 Bug Fixes

# Version 9.19.440

Release Date: 2023-September-29

Ticket	Description
32059	Support daemon exclude and include for LicenseConfigBuilder
34084	Improvement in Scheduler reports
34129	Add support for retaining source file in the client side
34841	Optimized interactive jobs in LSF
34846	Align Disabler GUI with new Open iT interfaces
34847	Add notification pop-ups for LicenseAnalyzer Level 2

Release Version 9.19.440 Improvements

Ticket	Installer	Description
30881	Core Server	Fixes issue on wrong URI when creating a template generated through HighCharts
32371	Client	Fix the issue with process_periodic-reports_win running twice
32504	Client	Add deletion of .send files whether or not the transmission is successful
33308	Core Server	Modify source for used licenses value of token pool features
33451	Core Server	Add support to LicenseStatusConverter processing token pool licenses
33827	Client	Fix double Petex usage from LicPoll GenlicUtil collection
33969	Client	Fix the issue with LicPoll crashing due to the deletion of a user detail element
34112	Core Server, Client	Fix the issue with License Optimizer action types not being displayed properly
34113	Client	Fix LicPoll handling on features with same name but different expiry dates for generic licenses
34138 34765 34659	Core Server	Add updates in Queryaccelerator and Queryengine
34139	Core Server	Fix the inability to display the expiration date correctly when the time zone is on DST
34153	Core Server	Modify placement of create-product-from-features object to before feature-rename
34206	Core Server	Fix for LM not available for ordinary user
34497	Core Server	Fix error when creating top_by chart reports
34535	Client	Stops the optimization if the method or license removal fails
34610	Core Server, Client	Add compress parameter in ApiController for DSLS and RLM logs
34680	Client	Fix issue with module-activation not being triggered on mac clients
34686	Client	Fix the issue of the Open iT client crashing when the license file is corrupted
34687	Core Server	Update descriptions for mapping hostgroups and usergroups
34760	Core Server	Fix map maintainer so it will continue loading input from file on unparsable input line
34834	Client	Fix crashing GenLicUtil on Altium IS collection
34842	Client	Fix issue with autodetect on paths that contain a colon
34855	Core Server	Add timezone information for LicPoll status and LicenseStatusConverter
34857	Client	Support parsing of 'Checkin', 'Checkout' events in LogParserHasp
34859	Client	Update DSLS to use software version from instead of LicenseID
34862	Core Server	Add proper daemon_filter handling in Filtrator
34867	Core Server	Fix crashing issue in FLAB when reading certain input data
34898	Core Server	Fix issue on not loading Feature Status page due to invalid data type of expiry
34924	Core Server, Client	Fix issue with missing pop-up for second application when running multiple apps at the same time
34925	Core Server, Client	Fix issue with suspended app no longer displaying a secondary pop-up
34926	Client	Fix issue with forced resumption reports
34960	Core Server	Fix failing http request method on Windows
34962	Core Server, Client	Fix issue with stuck application after upgrade
34977	Core Server, Client	Fix Python urllib vulnerability issue
35038	Client	Fix issue with core_download_client task in client Scheduler
34502	Core Server	Updates FlexLogColletor configuration in LicenseAnalyzer Level 1 guides

Release Version 9.19.440 Bug Fixes

# Version 9.19.430

Release Date: 2023-September-06

Ticket	Description
34345	Improvements in Olicense Usage Reporting Support

Release Version 9.19.430 Improvement

Ticket	Installer	Description
34190	Core Server, Client	Add mapping support for events type false denial
34478	Client	Add support to LogParserOlicense for parsing feature version on false denial events

Release Version 9.19.430 Bug Fixes

# Version 9.19.420

Release Date: 2023-August-07

Ticket	Installer	Description
34260	Client	Resolves issue involving openit_bluebeampoll and openit_bluebeamhistory in 32-bit Windows client
33840	Core Server, Client	Exports data in a maximum batch size of one month in Autodesk portal
34441	Core Server, Client	Fixes parsing of subscriptions-contract data without contract number in Autodesk
34439	Core Server, Client	Updates parsing of user group data in Autodesk
34491	Core Server, Client	Handles inconsistent delimiter for Autodesk workstation binaries
34293	Core Server, Client	Fixes scheduler-related bugs
31146	Core Server, Client	Handles expiry epochs greater than the max 32-bit value

Release Version 9.19.420 Bug Fixes

# Version 9.19.410

Release Date: 2023-July-05

Ticket	Installer	Description
33801	Core Server, Client	Fixes Autodesk data collection error by supporting pagination requests
33971	Core Server	Changes datetime values of Adobe inventory data to timestamp format
33904	Core Server, Client	Fixes issues in Bluebeam historical data collection wherein parameters -s and -e are not collecting the correct Data Range
34136	Core Server, Client	Updates matching of data with or without valid contract details for Autodesk License Subscription Inventory

Release Version 9.19.410 Bug Fixes

# Known Issues

Ticket	Installer	Description
32014	Core Server	Max Available fluctuating using SimpleFlex when no usage
32868	Core Server	Generating Autodesk datatypes use as much as 6GB RAM to process a day worth of data
33896	Core Server	Bluebeamhistory: Incomplete data collection
29982	Core Server	License Feature Expiry date does not match with timezone +00:00
34520	Core Server	Scheduler blocks all triggers "permanently" when crash-limit is reached
35051	Core Server	License details hover pop up is triggered by other columns other than expiry column
35075	Core Server	Unable to Generate Excel Reports from UCS
35081	Core Server	License Monitor - convert ampersand correctly
35094	Core Server	Update Database Job gets skipped when executing refreshdata.php on UCS
35119	Core Server	Unable to Redo Report from a Generated Periodic Report
35120	Core Server	openit_collectautodeskrates.exe saves data in appdata-dir instead of config-dir on WCS
35130	Core Server	Openit_Caddy Error Logs; Connection 'Request', 'Keep Alive' and 'Close'
33533	Core Server	Error on selecting 'Select/Deselect All' without any data types selected in Complete Selection
35538	Core Server	WebGUI inaccessible due to empty general.ini after upgrading from supported versions without accessing ever the WebGUI
32590	Core Server	RS GUI Stuck in Update Manager after Upgrade

Release Version 9.19 Core Server Hotfix Known Issues

Ticket	Installer	Description
31930	Client	licpoll - Autodesk reservation usages is not collected properly
32117	Client	Not matching usage hours in Open iT vs Honeywell reports
32313	Client	Bentley Cloud LicPoll Support produces multiple WARNING logs
33282	Client	Unsupported flex feature UPGRADE through feature versions in license file
33665	Client	Linux Autodetectflexnet: Not able to detect license when it is not explicitly configured with license path
33692	Client	Licpoll: Error is produced during preliminary polling for LS-DYNA
33760	Client	UA is affecting Geolog application
33764	Client	L1 - Altair overusage of GlobalZoneEU and HyperWorks feature
33839	Client	Collactautodeskcloud cannot collect Flex usage data for Autodesk products and services charged per result
33869	Client	Datatype 92 High Count on Suspend
33902	Client	Pyppeteer: "Unable to remove Temporary User Data" ERROR
32731	Client	Confbuilder doesn’t work in MacOS when ran manually with --client parameter. Note: Use the following command to run confbuilder on MacOS: `./openit_confbuilder /usr/local/openit/etc/Confbuilder-client.conf`
35070	Client	Deactivation of collect_matlab job is not yet supported
35122	Client	Machine can't connect to eventd if server-uri ends with '/'
37115	Client	Disabler popup is not responding when terminating application
35067	Client	Unexpected WARNING for the attribute "suspend-timeout-action"
35012	Client	Description is not updated on GUI client Installer for macOS

Release Version 9.19 Core Client Hotfix Known Issues