# Release Notes for Version 9.17

Product: Open iT Software
Release Date: 2022-May-16

# Introduction

Open iT Software Suite is further improved in this release, including new features, improvements, and bug fixes.

# New Features

This release includes the support for Adobe Creative Cloud (CC).

The following reports are available for Adobe CC:

License Product Assignment
Total License Usage Reporting
User Level License Usage Reporting
User Group Level License Usage Reporting
Host Level License Usage Reporting
Host Group Level License Usage Reporting

This is achieved by combining Adobe application data from the following sources: Adobe Admin Console, Adobe UXP logs, Adobe License Toolkit output, and Adobe application usage.

This release adds support for the TASKING License Manager (TLM). The following reports are available for TLM:

Support in License Monitor
Total License Usage Reporting
Group Level License Usage Reporting
User Level License Usage Reporting
Host Level License Usage Reporting
Host Group Level License Usage Reporting
License Denial Reporting

The TASKING License Manager is supported by license polling and collecting debug log files containing license information and usage.

This release includes the support for Autodesk FLEX. The following reports are available for AutodeskFLEX:

User Level License Usage Reporting
User Compliance Checking
License Product Assignment
License Subscription Inventory

Autodesk FLEX can now be reported along with the Autodesk named-user subscription licenses. This is achieved by combining Autodesk data from various sources. The primary data source for Autodesk FLEX support is from the Autodesk accounts (Autodesk Portal) and user workstations. This release also includes the collection and reporting of Autodesk groups from Autodesk Admin Portal which can be seen on data types 49 (Host User License Use) and 136 (License Product Assignment).

This release also updates the:

Autodesk product hierarchy to use the Open iT standard format: <SourceHost>;autodeskcloud. This will be seen on data types 49 (Host User License Use), 93 (OLAP Raw Hourly), and 94 (OLAP User Concurrency). For the old Autodesk inventory data without a source host, the value would be UnknownHost;autodeskcloud.
UnknownProduct values to UnmappedProduct for usage records without license assignment in the Autodesk Admin Portal.

This release expands the collection and reporting support for Olicense License Manager. The following reports are available for Olicense:

Support in License Monitor
Total License Usage Reporting
User Group License Usage Reporting
User Level License Usage Reporting
Host Level License Usage Reporting
Host Group Level License Usage Reporting

The Olicense License Manager is supported by license polling and collecting debug log files containing license information and usage.

This release includes updating the term Product to Vendor License in Open iT Analysis Server. This should bring a more suitable term to what the classification refers to.

This release includes a new report that will distribute the total cost of the feature to user groups according to their usage.

Open iT Canned Reports are Analysis Server-like reports without an actual Analysis Server installation. This also connects directly to Open iT Core Server flat data files for report creation to avoid loading massive amounts of data in the SQL server, which may cause delays.

Open iT Data Monitor and Alerts enables the user to monitor and evaluate the current data situation and stability in the Core Server. It evaluates the archived data and records each vendor license’s daily file count and size. It also processes the license status files to get the number of registered vendor licenses that will be the baseline for sending email alerts.

The Open iT Module Activator enables the activation and deactivation of data collection across connected Open iT Clients through a centralized dashboard in the Admin Portal web interface. This feature allows for the configuration of connected clients without the need to manually modify configuration files within each machine.

The Product Mapping Interface enables product mapping configurations through the Admin Portal web interface. This feature allows adding, editing, deleting, and viewing product maps without manually accessing and modifying the product-mapping file in the Core Server.

# Improvements

No.	Description
1	Add a standard value for empty group and group types
2	Add debug log for missing or bad signature in incoming file
3	Improve handling of output files from LicenseStatusConverter
4	Improve layout and descriptions of measurements for generated reports
5	Improve parsing of Apache logs in Unix Core Server
6	Update Apache to version 2.4.53
7	Improve Core Reporter Landing Page
8	Reduce unnecessary application logs
9	Enable Primetime support
10	Improve handling of dongle data in filtrator
11	Limit apicontroller tasks to their supported platforms
12	Create ISO image for Windows installers
13	Autodesk user name mapping
14	Use replace.cfg for autodeskapp data types
15	Create contrib script for reparsing Autodesk Cloud raw data
16	Create contrib script for easy enabling/disabling Autodesk jobs on the server
17	Update openit_collectautodeskrates to collect Autodesk Flex burn rate from the new API
18	Update 7z version to 22.1
19	Updated Apache to 2.4.55
20	Support for Olicense license usage historical reporting
21	Support Autodesk Flex token usage
22	Add creation of crash reports in Disabler
23	Add new method of suspending applications for LicenseOptimizer
24	Add Petrel save-script

Release Version 9.17 Core Server Improvements

No.	Description
1	Add configuration for maximum data age to be processed by FLAB
2	Add offset to transfer AppUsage data
3	Add option to use which tar to use in upgradeassistant
4	Add triad server support Altair/LM-X
5	Support other Sentinel RMS log transaction types
6	Support splitting of rlmstat output per vendor
7	Support for getting lmservers from process env variable in freezemonitor
8	Update LogFileCollector to skip files already processed
9	Add a short resume in LicenseOptimizer
10	Support collection by serial number in Genlicutil
11	Support dongles in moduleactivatorClient
12	Support for getting lmservers from process env variable in freezemonitor
13	Upgrade Curl to version 7.82
14	Support for Olicense license usage historical reporting
15	Support Autodesk Flex token usage
16	Add creation of crash reports in Disabler
17	Add new method of suspending applications for LicenseOptimizer
18	Add Petrel save-script

Release Version 9.17 Client Improvements

No.	Description
1	Add delete custom field button to Contract Management pages
2	Add data source for denials for packages
3	Improve License Monitor Portal user search
4	Add search functionality in SSRS templates
5	Allow only administrators to edit content on Wiki pages
6	Add option for restricting user roles to create public folders in Dashboard creation
7	Add Business Unit attribute for all user groups
8	Update factory file for feature labelling
9	Improve Application cost page
10	Support "equal to" threshold in License Expiration portlet
11	Separate Cost pages from Administration tab
12	Disable Subscriptions in Alerting
13	SSRS template for Autodesk named user

Release Version 9.17 Analysis Server Improvements

No.	Description
1	Add a way to determine if a machine is triad in the Monitor page
2	Show license manager version
3	Add acknowledgement when the working copy is no longer sync to the local copy
4	Add configuration to turn on/off include Windows Active Directory groups
5	Handle RLM with inactive ISV
6	Register RavenDB as a service during installation
7	Add option to mute alerts
8	Add an ability to execute Publish only

Release Version 9.17 CLIMS Improvements

No.	Description
1	Add field for project description
2	Add search functionality in Project dropdown and ability to search using Project description
3	Add automatic import of project and application

Release Version 9.17 Application Launcher Improvements

No.	Description
1	Bootstrapper that includes Admin Portal, Identity Server, CLIMS, App Launcher, and Analysis Server

No.	Description
1	Add inbound rule for IIS port during installation
2	Switch to RavenDB as Admin Portal’s database
3	Add JSON Configuration GUI

Release Version 9.17 Admin Portal Improvements

# Bug Fixes

Ticket	Description
--	Activate the CollapseEvents:false_denials by default
--	Change the time-window-size from P5S to P5M for denials
--	Remove execution of old module_activation
4891	Fixes computation of total reserved licenses in summary file
18765	Extends wait time on locking mutex/monopoly object
20766	Adds Power BI data generation in data processing scheduler job
21940	Fixes wrong username used in lmremove backup command
22751	Fixes failure to save configuration after removing server and client uri in the Admin page
24835	Supports other LogFileCollector archives in rawarchiveregenerator
26280	Removes _pull_dist and _process_raw_data from cron jobs
26424	Handles spaces in naming licensetypes in licpoll.xml
27235	Sets merge-vendors default value to false
27259	Fixes proper handling of triad server in Beta LM
27407	Fixes License Monitor mapping overlay inconsistencies across browsers
27431	Prevents SAR collection to be added in crontab if SAR binary is not configured
27589	Adds validation for Mapping page
27592	Adjusts Sources container size and adds tool tip on Mapping page
27603	Fixes null pointer when EventTracer thread restarts
27617	Prevents process_ps script from getting stuck in case it hangs
27619	Fixes template access role in Core Reporter
27694	Accepts new value of parameters during upgrade
28008	Fixes missing data in Icarus LM reports due to time zone
28077	Fixes empty exepath in Appusage
28132	Adds script to start freezemon for new user sessions in Unix
28135	Fixes AutodetectFlexNet detection of foster vendor
28138	Fixes proper handling of token-cost in DSLS
28142	Fixes epoch mismatch between client_info and expire_threshold
28147	Fixes scheduler crashing because of bad signature
28151	Adds database_cleanup.conf to Windows server installer
28185	Fixes do load warning due to slow machine
28350	Handles multiple options sources in optparserflex
28366	Fixes access issue on ApiController on sending Autodetect files
28377	Adds missing path nodes in licenseconfigbuilder.xml
28379	Corrects data logging bug that would cause crash
28397	Fixes error when running openit_audit
28407	Fixes scheduler adding “.exe” suffix to batch scripts
28427	Prevents scheduler to log warning if exit value is 10
28428	Fixes fatal exit value when there are no files to load in PollParserWeblog
28438	Prevents executor from reading non-oconf file to avoid adding duplicate file extension
28439	Fixes bad_audit.zip being created every time openit_audit runs
28446	Fixes scheduler killing unfinished transfer and preprocess jobs
28448	Compresses the LicPollComplete logs before sending
28450	Fixes incompatible history database path for Chrome, Mozilla, and Opera
28452	Fixes crashing disabler due to thread race condition
28453	Improves AutodetectRLM on detecting ISV option file location
28454	Adds first_seen and last_seen to client_info
28455	Fixes handling of appusage *.make files after restart
28496	Fixes ApiController error due to timeout
28563	Allows multiple instances of openit_executor
28594	Fixes the issue on setting offset through Admin Portal
28595	Fixes “Unable to configure” error when processing Azure data types
28598	Fixes collection settings in multivendor RLM
28616	Fixes debug message in freezemonitor when status command binary is missing
28621	Fixes the inconsistency in RLM product name
28629	Fixes crashing disabler in Unix
28649	Adds ApiController task on upgrading URIs
28656	Fixes ApiController data race condition
28665	Adds core_licenseconfigbuilder for coexistence setup
28676	Adds handling of data type 129 when updating automatic data generation configuration
28692	Fixes issue on creating licpoll configuration for Materialise and Sentinel
28700	Fixes filtrator .tmp files filling up disk
28713	Removes deletion of apache logs during uninstall
28739	Fixes LMX utility args for HAL
28846	Supports other Sentinel RMS log transaction types
28850	Adds missing WibuCm64.dll for codemeterstat binary
28854	Aggregates available licenses in RLM logs with different pools
28871	Fixes mishandled package lines in AutodetectFlexnet
28879	Uses file pattern in getting autoconfig files
28899	Updates flexlogcollector to remove warning strings with special characters
28906	Changes instances.max-handling to end-oldest for the transfer jobs for licpoll transfer jobs
28907	Fixes proper handling of (none) domain from domain name command
28909	Fixes unable to build data structure for LM-X
28933	Adds missing classification descriptions for data types 135 and 136
28935	Fixes failing confbuilder due to missing files
28947	Fixes JobMonitor bad allocation error
29005	Fixes date conversion for values not in table header
29006	Fixes matching of features in LicPoll
29009	Supports lmswitch rotation in FlexNet debug log
29037	Fixes wrong ApiController task for Wibukey transfer
29127	Fixes race condition issue causing incomplete path for operation
29136	Fixes crashing LogParserHasp2 when reading long status file
29139	Cleans license usage directory when app status has no input
29183	Adds options to disable license status data and temp files of log parsers separately
29221	Fixes parsing of LogparserRLM with different feature versions
29222	Aggregates available licenses in RLM logs with different pools
29236	Updates microclient to check connection before sending
29249	Supports upgrade_uri on macOS
29253	Improves descriptions of classifications
29259	Improves data accuracy of Application Monitor
29263	Adds moduleactivator on macOS
29267	Disables PollCollector from creating empty inventories
29283	Handles when archive file is not in signature file
29296	Fixes case-sensitive node issue on Unix module_activation
29305	Updates JobMonitor to track scheduler_heartbeat
29342	Fixes missing usage from token pool in flexlog reports
29360	Removes desktop script of freezemonitor on uninstall
29373	Fixes configuration files being overwritten during upgrade
29403	Supports updated format of License line in CodeMeter log file
29405	Fixes wrong FlexLogCollector timestamp when crossing DST
29406	Fixes issue in matching of feature with outdated expiry date
29409	Fixes scanning of multiple LGS data dirs with dirs not containing LGS.data file
29411	Fixes handling of year of LogparserRLM event type
29434	Fixes LicenseConfigBuilder on modifying trigger intervals using user configuration
29436	Fixes moduleactivator not running on schedule
29459	Fixes incomplete reporting on DSLS data
29469	Fixes incomplete Autodesk features on autodeskapp archive
29513	Renames caddy.exe to openit_caddy.exe
29526	Supports relative paths in CMD and ISV lines in AutodetectRLM
29558	Adds handling of future timestamped flexlog2 data
29559	Improves logparsercodemtr runtime on event type of parsing
29560	Fixes proper handling of empty data in PollParserVRay
29571	Modifies “WARNING” to “NOTICE” for LoadManager Status Message
29573	Adds missing .platform node in apicontroller-one tasks
29578	Turns off product rename in FLAB by default
29608	Prevents LicenseConfigBuilder from patching illegal/non-printable characters
29616	Fixes proper handling of incomplete or empty data with valid JSON format in PollParserVRay
29662	Updates LicenseConfigBuilder not to delete expired sources
29663	Updates handling of multiple increments with different expiration dates in Flex
29673	Fixes Licpoll RLM handling of feature version with comma
29721	Fixes adding extra spaces on map creation
29793, 29794	Fixes disabler pop-up issues and messages
29788	Supports parsing of ssl_request.log* for Apache Parser
29814	Improves Flab performance
29816	Fixes missing pricing structure in DSLS data
29818	Adds configuration for limiting exhaustive search to prevent CPU exhaustion
29819	Fixes LogparserEA to ignore data with invalid duration when computing expired license
29830	Fixes handling of 2-part server daemons
29840	Handles re-running of same client installer version
29843	Prevents job names from being patched with reserved characters
29849	Adds placeholder for websocket port to avoid replacing of configured SSL certificate path during upgrade
29884	Allows client installation even with inaccessible server-uri
29892	Fixes php*.temp files filling up disk
29896	Handles user role on Autodesk cloud collection
28129, 28222	Fixes parsing of Peloton logoff logs with negative duration
28270, 28653	Prevents LicPoll from hanging when reading output from pollers
30063	Fixes multiple license files not showing in status output and data in RLM
30090	Supports for user profile parsing for Autodesk Product version 2019 below
30127	Supports implicit license request and release entry event types in logparsersentinel
30143	Fixes AutodeskCloud issue on distinct assigned users greater than owned licenses
30146	Fixes issue on saving a test file source on Mapping page
30367	Adds exception for bad polls with usable data
30401	Adds removing of $TEMP_DIR/dist-config to avoid leftover files
30449	Fixes upgrade removing existing overrides in module-activation oconfs

Release Version 9.17 Core Server and Client Bug Fixes

Ticket	Description
23160	Fixes processing error due to unsupported language
23431	Fixes LMP exportCSV wrong value for License Model column
24210	Fixes SAPOptimizer menu’s scroll down
25752	Fixes unformatted pop-up occurs in Analysis Console
26441	Fixes issue on restricting pages
26846	Includes image when exporting via HTML in Analysis tab
27048	Makes Roles configuration window not resizable
27072	Fixes Feature Labelling column selector reset issue
27377	Fixes overlapping value in "Product" column at License Metadata
27766	Adds details on RunETL email alert
28034	Handles when there’s no available values in IdentityField dropdown menu in Mapping Source page
28069	Updates log message when network is inaccessible during updaterolegroups command
28264	Adds validation for currency locale input in Allocations page
28433	Fixes Monthly Consumption Trend showing wrong data
28454	Fixes issue on Host Inventory template having no value on first seen and last seen column
28516	Fixes “#Error” fields on License Efficiency Chart - with Percentile template
28533	Fixes adding of duplicate entries in Contract Management
28557	Fixes sorting on months field on LA - Monthly Heatmap report template
28584	Fixes doubled usage report when products are labeled
28600	Fixes Mapping Sources Identity Field issue
28642	Fixes option to delete public dashboard of other users showing in Admin user
29083	Fixes misleading Report Builder installation hyperlink
29102	Fixes issue after saving custom email templates
29149	Fixes Web Log reporting issue in Analysis Console
29235	Fixes database cleanup configuration
29248	Fixes issue when deleting a custom field
29281	Fixes License Monitor page hierarchy restriction not working
29291	Fixes quick links not working
29313	Fixes date selection not working in Heatmap - Month hour template
29314	Fixes processing of null hostname
29438	Fixes unable to display features in License Monitor Portal
29439	Fixes collation error on the RunETL
29467	Fixes Feature Labeling’s uneditable blank feature label
29509	Fixes Dashboard filter and save issues
30020	Fixes Host Inventory template on SSRS 2012
30074	Fixes installation issue when service account is not administrator on the machine
30158	Fixes error on syncdatatype 91 after upgrade
30157	Fixes missing products after upgrade
30260	Fixes ETL Log page not showing log messages
30373	Fixes syncmapping not properly loading non-ascii characters

Release Version 9.17 Analysis Server Bug Fixes

Ticket	Description
373	Hides vendor with expired or no features in License Monitor
420	Fixes issue when using the save icon
442	Handles RLM with inactive ISV
503	Adds acknowledgement when the working copy is no longer sync to the local copy
506	Fixes inability to detect triad setup with aliased hostnames
510	Fixes duplicated vendor entry when the license file was edited to use aliased server name through license file editor
538	Fixes inability to sync files to all members of triad
539	Fixes License Monitor page issue when there is a vendor that does not have a feature
544	Fixes license file editor causing line break issue
546	Registers RavenDB as a service during installation
555	Fixes client receiving a revision late from the latest revision
556	Fixes Role-based Access Control issue on Windows Authentication
562	Fixes detection of Sentinel features from lsmon v8.6
563	Removes logging of missing Main.json file
567	Fixes status update in the GUI when vendor starts
568	Fixes DSLS vendors not updating
569	Supports RLMs with the -dat argument
570	Fixes seesawing of client in different time zone between its own and the server’s local time
571	Supports for Windows Failover Clustering setups
572	Fixes serializing of Sentinel JSON file multiple times per run
577	Removes unnecessary checking of license file before saving
582	Makes vendor label searchable in the Monitor page
583	Fixes real-time usage in Sentinel support

Release Version 9.17 CLIMS Bug Fixes

Ticket	Description
29497	Fixes non-admin user client download through GUI access
29250	Fixes launching application when logged in using Windows Authentication
29210	Fixes selecting a project that is bound to an app when using enterprise
29172	Fixes error when trying to bind 1019 projects to an application
29165	Fixes issue on launching an application not bound to a project
29157	Fixes issue on loading all projects when importing from an oconf file

Release Version 9.17 Application Launcher Bug Fixes

Ticket	Description
--	Change “Push” button label to “Publish”
28672	Retains previous configuration values during upgrade in Admin Portal
28724	Removes WebDav module in IIS config
28743	Fixes minor issue in installer dialog description
28847	Removes application files during uninstall
29187	Fixes toggle token-related switches to retain value in FlexNet configuration

Release Version 9.17 Admin Portal Bug Fixes

# Known Issues

Ticket	Description
28466	Client Installer: Server URI always shows not accessible when trying to connect to Core Server running on HTTPS Workaround: Continue installation while installer says Server URI is not accessible.
28607	Periodic Jobs' Classifications Arrangement changes after saving the template
29833	server_files_cleanup unable to stat browser-manage.autodesk.com.storage files
30444	DT135: Start and end date of subscription is in epoch format
30594	WCS upgrade https reverts httpd-ssl.conf to default Workaround: Back up httpd-ssl.conf before upgrade and replace the installed file after upgrade.
31382	UpgradeAssistant failed to add #License Token Individual Usage:Product and #License Token Total Usage:Product in replace.cfg
31330	Contract details were not generated for Adobe CC
30881	Clicking the simple report template creation option link redirects to wrong page
32216	UCS: Displays wrong port on Server URL
30575	Filtrator is using too much memory due to excessive amount of archive records
30562	License Information does not display on UCS when license file is updated
30128	UCS: Server log error and warnings do not display in the Notification section
32573	LMP doesn't add duplicate licenses (licenses within the same feature with same epoch)
30614	Curl is not statically built; requiring libraries: libssl, libcrypto
32600	License Monitor: Wrong available licenses when feature has token
33108	License Monitor: Total licenses with same feature name and package in different product should be equal
33702	Feature Expiry does not have an indicator if feature is token-based or package-based
30614	Curl is not statically built and requires other libraries

Release Version 9.17 Core Server Known Issues

Ticket	Description
30177	Missing recorder break after 12am
30478	LogparserEA max in use is greater than max available
30548	FlexLogCollector stops when debug log is changed in the options file and change it back to the previous file name
30552	Mac curl is using outdated system curl
30792	Installer does not get current apicontroller.uri value and overrides value into default server uri Workaround: Update the URI value from the dialog or supply SERVERURI value on silent installation.
30781	LogparserEA max in use is greater than max available due to inconsistent raw logfile
31052	Missing usage in the report when there's no checkoutClient
31076	EA reports from collection differs from the generated reports using raw archive regenerated data
31326	AppUsage: Could not access appusage_counters config file ERROR
30105	ApiController : Reading /Loading end of config file errors and Invalid configuration node definition
29813	ApiController can't handle more than 2GB of data even when this is in multiple files
32215	LO - Application failed to connect to license server
32220	LO - License of an active application also removed
27431	SAR is being activated by moduleactivation even if it was not set by the installer
32970	L2: LO - Default Petrel save script missing
33094	L2: LO - No crash report created
33112	L2: LO - [GUI] Disabling of the resume button until Saving Session complete
33152	LicPoll still parsed usage for the Greenhill features even if it was already expired
32330	LO - Disabler cannot detect a checked-out license from suspend-timeout when using timestamp matching.
30614	Curl is not statically built and requires other libraries
31146	Unable to handle expiry dates later than year 2037 Note: Encountered on 32-bit clients only
33772	Unable to detect start of an application on Unix; affects timestamp-matching use
32242	Unable to match license checkout when timestamp-matching is enabled Note: Encountered on 32-bit clients only

Release Version 9.17 Client Known Issues

Ticket	Description
30295	AS: GUI - Changing service account doesn't retain it's web admin rights
30720	Cost page accepts invalid input
30730	Cost page could not update data fields if last entry is empty
30750	Vendors page is inaccessible for other users
30767	Data Monitor Portlet's Config Icon is hidden for local user

Release Version 9.17 Analysis Server Known Issues

Ticket	Description
296	Inconsistent way of showing expiration date of permanent licenses
540	Previous Data Dir not detected upon upgrade
551	Request too long when authenticating with Windows authentications with many Active Directory groups (66+)
575	Unable to GetUsage() when version is null
578	Only master vendor is started when using CLIMS
579	Change "-z" to "&" when starting a Flex process in Unix
29897	Confusing selected tab on the GUI
30868	First login shows blank page
31603	Vendor expires not long after being detected

Release Version 9.17 CLIMS Known Issues

Ticket	Description
31090	Handlejobs: Error upon fresh installation
31095	Module Activator: Adobe workstation and Autodesk workstation are not included in the groups Workaround: Activate Adobe and Autodesk via the By Modules option.
31096	Module Activator: Hovering over the Active toggle shows the same message whether it is active or inactive
31097	Module Activator: Changes in the GUI are not displayed real-time Workaround: Refresh the page to load and display the changes.
31112	Module Activator: Publish button’s popup message has a scroll bar under the text
31161	Module Activator: Wrong group content for ComputeAnalyzer
31162	Module Activator: LA Level 1 group should have Application Usage

Release Version 9.17 Admin Portal Known Issues