# Ensoft License Manager

# Introduction

Open iT supports Ensoft usage reporting by collecting log files and converting them to Open iT format.

An Open iT client is installed on your license server for this collection. The data collector monitors and gathers the license usage history logs from the license manager every midnight. Once the logs are collected, the data collection process triggers and the logs are passed to the data preprocessor. After the data is preprocessed, it is transferred to the Core Server for further storage, completing the history logs collection and processing.

Log File Parsing Workflow

Log File Parsing Workflow

The following sections will guide you in setting up the necessary configuration to collect and send the required data to the server.

# Requirements

  • An Open iT Client connected to an Open iT Server or a coexistent Open iT setup
  • License server administrative rights
  • Full path to the NetUniKeyServer.log debug log file
  • Optional: Valid UniKey ID

# Configuring Log File Collection

These are the required steps to configure collection of Ensoft log files.

  1. Go to the Components directory, which is by default in C:\Program Files\OpeniT\Core\Configuration\Components, and open logfilecollector-ensoft.xml.

  2. Locate object node dir and set its value to the location of the Ensoft log files. The log file is usually stored in C:\ProgramData\Ensoft\.

    logfilecollector-ensoft.xml
     14|	<Object>
     15|		<Name>dir</Name>
     16|		<Description>Directory containing the log files</Description>
     17|		<Value type="DirName">%ENSOFTLOGDIR%</Value>
     18|	</Object>
    Example: logfilecollector-ensoft.xml
     14|	<Object>
     15|		<Name>dir</Name>
     16|		<Description>Directory containing the log files</Description>
     17|		<Value type="DirName">C:\ProgramData\Ensoft</Value>
     18|	</Object>
     05/30/2024, 12:30:04 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:26 ,Client logoff/disconnect ,0.0.0.0 ,0 ,
     05/30/2024, 12:34:27 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:27 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 180922349, 2, 40
     05/30/2024, 12:34:27 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:28 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:28 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 180921642, 1, 40
     05/30/2024, 12:34:29 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:30 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:30 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 689780083, 7, 40
     05/30/2024, 12:34:30 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:31 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:31 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 689780083, 7, 40
     05/30/2024, 12:34:32 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:33 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:33 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 689780083, 7, 40
     05/30/2024, 12:34:34 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
  3. Save the changes.

  4. Open a command prompt with Administrator level privileges.

  5. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd C:\Program Files\OpeniT\Core\bin
  6. Update the configuration file, run the command:

    Command Syntax
     openit_confbuilder --client

    Make sure no errors are encountered.

Refer to the Ensoft Log File Collection Configuration table to learn more about Ensoft configuration in logfilecollector-ensoft.xml.

Object Name Accepted Value Description
source.dir DirName (e.g., C:\ProgramData\Ensoft) Location of the Ensoft log files.
source.pattern String (i.e., *.log) The glob pattern identifying source files in the source directory.
source.seen String (collect, ignore, or tail) Seen files are the previously collected source files.
  • collect - Specify this option to collect from the start each time.
  • ignore - Specify this option to skip collecting from the same file again.
  • tail - Specify this option to continue collection from the end of the file last time (i.e., collect the ones added since last time).
source.cmplines Integer (e.g., 6, 10, 20) This is required if the value of source.seen is tail. This is the number of lines compared to source files collected before to determine where to start the collection.

Note: If this number is too low, you can end up with an incorrect position, and duplicate data may be in the log files. Usually, it is better to have a few lines more than strictly necessary than even a single line too little.
target.dir DirName (i,e., ${OpeniT.directories.temp}/LogFileCollector) This is the location of the directory containing the collected log data.
target.module String (i.e., license) The target type of module (in general).
target.datatype String (i.e., ensoft) The specific type of target data.
target.interval Timespan (e.g., P30S, P5M, P1D) The span of time between collector runs.
target.rotation-size Integer (e.g., 6, 10, 20) The log file rotates if it goes beyond the number (in mb) defined.
target.rotation-glob String (e.g., *) The glob pattern to match before the log file rotates.
Ensoft Log File Collection Configuration
  1. Go to the Components directory, which is by default in /var/opt/openit/etc/Components, and open logfilecollector-ensoft.xml.

  2. Locate object node dir and set its value to the location of the Ensoft log files.

    logfilecollector-ensoft.xml
     14|	<Object>
     15|		<Name>dir</Name>
     16|		<Description>Directory containing the log files</Description>
     17|		<Value type="DirName">%ENSOFTLOGDIR%</Value>
     18|	</Object>
    Example: logfilecollector-ensoft.xml
     14|	<Object>
     15|		<Name>dir</Name>
     16|		<Description>Directory containing the log files</Description>
     17|		<Value type="DirName">/root/ensoft/logs</Value>
     18|	</Object>
     05/30/2024, 12:30:04 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:26 ,Client logoff/disconnect ,0.0.0.0 ,0 ,
     05/30/2024, 12:34:27 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:27 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 180922349, 2, 40
     05/30/2024, 12:34:27 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:28 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:28 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 180921642, 1, 40
     05/30/2024, 12:34:29 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:30 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:30 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 689780083, 7, 40
     05/30/2024, 12:34:30 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:31 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:31 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 689780083, 7, 40
     05/30/2024, 12:34:32 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:33 ,Client connect ,10.0.11.89 ,2 ,1CNGTV3
     05/30/2024, 12:34:33 ,Client logon ,10.0.11.89 ,2 ,1CNGTV3, 689780083, 7, 40
     05/30/2024, 12:34:34 ,Client logoff/disconnect ,10.0.11.89 ,2 ,1CNGTV3
  3. Save the changes.

  4. Go to the bin directory, which is by default in /opt/openit/bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd /opt/openit/bin
  5. Update the configuration file, run the command:

    Command Syntax
     ./openit_confbuilder --client

    Make sure no errors are encountered.

Refer to the Ensoft Log File Collection Configuration table to learn more about Ensoft configuration in logfilecollector-ensoft.xml.

Object Name Accepted Value Description
source.dir DirName (e.g., /root/ensoft/logs) Location of the Ensoft log files.
source.pattern String (i.e., *.log) The glob pattern identifying source files in the source directory.
source.seen String (collect, ignore, or tail) Seen files are the previously collected source files.
  • collect - Specify this option to collect from the start each time.
  • ignore - Specify this option to skip collecting from the same file again.
  • tail - Specify this option to continue collection from the end of the file last time (i.e., collect the ones added since last time).
source.cmplines Integer (e.g., 6, 10, 20) This is required if the value of source.seen is tail. This is the number of lines compared to source files collected before to determine where to start the collection.

Note: If this number is too low, you can end up with an incorrect position, and duplicate data may be in the log files. Usually, it is better to have a few lines more than strictly necessary than even a single line too little.
target.dir DirName (i.e., ${OpeniT.directories.temp}/LogFileCollector) This is the directory location containing the collected log data.
target.module String (i.e., license) The target type of module (in general).
target.datatype String (i.e., ensoft) The specific type of target data.
target.interval Timespan (e.g., P30S, P5M, P1D) The span of time between collector runs.
target.rotation-size Integer (e.g., 6, 10, 20) The log file rotates if it goes beyond the number (in mb) defined.
target.rotation-glob String (e.g., *) The glob pattern to match before the log file rotates.
Ensoft Log File Collection Configuration

# Ensoft Events Log File Collection Configuration

This will produce the following aggregated data types used for historical reporting:

# Activating Event Log Data Collection

These are the required steps to activate collection of event log data.

  1. Open a command prompt with Administrator level privileges.

  2. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd C:\Program Files\OpeniT\Core\bin
  3. Once in the directory, activate the collection of Ensoft event log data, run the command:

    Command Syntax
     openit_oconfinit -u "collect_license_ensoft_event-logs.root.scheduler.jobs.collect_ensoft_licenselogs-events.general.active=true"
  1. Go to the bin directory, which is by default in /opt/openit/bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd /opt/openit/bin
  2. Once in the directory, activate the collection of Ensoft event log data, run the command:

    Command Syntax
     ./openit_oconfinit -u "collect_license_ensoft_event-logs.root.scheduler.jobs.collect_ensoft_licenselogs-events.general.active=true"

The collection runs every midnight by default. To configure the intervals, locate the instances attribute under collect_ensoft_licenselogs, preprocess_ensoft_licenselogs-events, preprocess_ensoft_licenselogs-records, or transfer_ensoft_licenselogs in the same file and configure the attributes.

Refer to the Ensoft Log Job Scheduler Instances Configuration table to learn the attributes used to configure Ensoft data collection and transfer.

Attribute Name Accepted Value Description
max-instances Uint (e.g., 5, 8, 9) The number of instances allowed to run at the same time.
max-handling String (end-oldest, end-all-old, or end-new) The action done upon reaching the maximum number of instances:
  • end-oldest - Specify this option to stop/kill the oldest instance and starts a new one.
  • end-all-old - Specify this option to stop/kill all running instances before starting the new one.
  • end-new - Specify this option to prevent a new instance from starting.
end-timeout Timespan (e.g., P30S, P5M, P1H) The maximum waiting time before terminating a running instance.
quarantine Timespan (e.g., P30S, P5M, P1H) The waiting time before starting a new instance after a previous one.
Ensoft Log Job Scheduler Instances Configuration

# Verifying Event Log Data Collection

After configuration, you can verify that the data is collected and sent to the server by following these steps:

  1. Open a command prompt with Administrator level privileges.

  2. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd C:\Program Files\OpeniT\Core\bin
  3. To verify the collection of event log data, run the command:

    Command Syntax
     openit_executor -r collect_license_ensoft_event-logs
  4. Verify that there are archiver*.in files created in the server in the archiver directory, which is by default in C:\ProgramData\OpeniT\Data\incoming\archiver.

  1. Go to the bin directory, which is by default in /opt/openit/bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd /opt/openit/bin
  2. To verify the collection of event log data, run the command:

    Command Syntax
     ./openit_executor -r collect_license_ensoft_event-logs
  3. Verify that there are archiver*.in files created in the incoming directory in your defined data_dir ($ROOT_DATA_DIR) upon Open iT server installation.

# Ensoft Records Log File Collection Configuration

This will produce the following aggregated data types used for historical reporting:

# Activating Record Log Data Collection

These are the required steps to activate record log data collection.

  1. Open a command prompt with Administrator level privileges.

  2. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd C:\Program Files\OpeniT\Core\bin
  3. Once in the directory, activate the collection of record log data, run the command:

    Command Syntax
     openit_oconfinit -u "collect_license_ensoft_record-logs.root.scheduler.jobs.collect_ensoft_licenselogs-records.general.active=true"
  1. Go to the bin directory, which is by default in /opt/openit/bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd /opt/openit/bin
  2. Once in the directory, activate the collection of record log data, run the command:

    Command Syntax
     ./openit_oconfinit -u "collect_license_ensoft_record-logs.root.scheduler.jobs.collect_ensoft_licenselogs-records.general.active=true"

The collection runs every midnight by default. To configure the intervals, locate the instances attribute under collect_ensoft_licenselogs, preprocess_ensoft_licenselogs-events, preprocess_ensoft_licenselogs-records, or transfer_ensoft_licenselogs in the same file and configure the attributes.

Refer to the Ensoft Log Job Scheduler Instances Configuration table to learn the attributes used to configure Ensoft data collection and transfer.

Attribute Name Accepted Value Description
max-instances Uint (e.g., 5, 8, 9) The number of instances allowed to run at the same time.
max-handling String (end-oldest, end-all-old, or end-new) The action done upon reaching the maximum number of instances:
  • end-oldest - Specify this option to stop/kill the oldest instance and starts a new one.
  • end-all-old - Specify this option to stop/kill all running instances before starting the new one.
  • end-new - Specify this option to prevent a new instance from starting.
end-timeout Timespan (e.g., P30S, P5M, P1H) The maximum waiting time before terminating a running instance.
quarantine Timespan (e.g., P30S, P5M, P1H) The waiting time before starting a new instance after a previous one.
Ensoft Log Job Scheduler Instances Configuration

# Verifying Record Log Data Collection

After configuration, you can verify that the data is collected and sent to the server by following these steps:

  1. Open a command prompt with Administrator level privileges.

  2. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd C:\Program Files\OpeniT\Core\bin
  3. To verify the collection of record log data, run the command:

    Command Syntax
     openit_executor -r collect_license_ensoft_record-logs
  4. Verify that there are archiver*.in files created in the server in the archiver directory, which is by default in C:\ProgramData\OpeniT\Data\incoming\archiver.

  1. Go to the bin directory, which is by default in /opt/openit/bin, run the command:

    Command Syntax
     cd $BIN_DIR
    Example
     cd /opt/openit/bin
  2. To verify the collection of record log data, run the command:

    Command Syntax
     ./openit_executor -r collect_license_ensoft_record-logs
  3. Verify that there are archiver*.in files created in the incoming directory in your defined data_dir ($ROOT_DATA_DIR) upon Open iT server installation.

# Sample Reports

# Historical Reports

Max Available vs Max in Use Licenses per Feature

Max Available vs Max in Use Licenses per Feature

Feature Elapsed Time per User

Feature Elapsed Time per User

# Real-Time Reports

Drilled Down Feature View

Drilled Down Feature View

# Next Steps?

   Renaming Vendor License    Renaming Features    Create and Add Report    License Monitor

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