# Encom License Manager

# Introduction

Open iT supports Encom usage reporting by collecting log files and converting them to Open iT format. This will produce the following aggregated data types used for historical reporting:

(89) Total License Use Licenseevents
(90) Individual License Use Licenseevents
(91) Usergroup License Use Licenseevents
(108) Host License Use Licenseevents
(109) Hostgroup License Use Licenseevents
(104) License Logfile Events v2.0
(107) Denied License Use Licenseevents

The following sections will guide you in setting up the necessary configuration to collect and send the required data to the server.

Apply the configurations shown in the Open iT client.

# Requirements

An Open iT Client connected to an Open iT Server or a coexistent Open iT setup
License server administrative rights
Full path to the debug log file

# Configuring Log File Collection

These are the required steps to configure collection of Encom log files.

Go to the Components directory, which is by default in C:\Program Files\OpeniT\Core\Configuration\Components, and open logfilecollector-encom.xml.

Locate object node dir and set its value to the location of the Encom log files.

logfilecollector-encom.xml
<Object>
	<Name>dir</Name>
	<Description>Directory containing the log files</Description>
	<Value type="DirName">%ENCOMLOGDIR%</Value>
</Object>

Example: logfilecollector-encom.xml
<Object>
	<Name>dir</Name>
	<Description>Directory containing the log files</Description>
	<Value type="DirName">C:\ProgramData\Encom</Value>
</Object>

Save the changes.
Open a command prompt with Administrator level privileges.
Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:
Command Syntax
```
 cd $BIN_DIR
```
Example
```
 cd C:\Program Files\OpeniT\Core\bin
```
Update the configuration file, run the command:
Command Syntax
```
 openit_confbuilder --client
```
Make sure that there are no errors encountered.

Refer to the Encom Log File Collection Configuration table to learn more about Encom configuration in logfilecollector-encom.xml.

Object Name	Accepted Value	Description
source.dir	DirName (e.g., `C:\ProgramData\Encom`)	Location of the Encom log files.
source.pattern	String (i.e., `*.log`)	The glob pattern identifying source files in the source directory.
source.seen	String (`collect`, `ignore`, or `tail`)	Seen files are source files collected from before. Specify collect to collect from the start every time, specify ignore to never collect from the same file again, or specify tail to continue collection from the end of the file last time (i.e., collect the ones added since last time).
source.cmplines	Integer (e.g., `6`, `10`, `20`)	This is required if the value of `source.seen` is tail. This is the number of lines compared to source files collected before to determine where to start the collection. Note: If this number is too low, you can end up with an incorrect position, and duplicate data may be in the log files. Usually, it is better to have a few lines more than strictly necessary than even a single line too little.
target.dir	DirName (i,e., `${OpeniT.directories.temp}/LogFileCollector`)	This is the location of the directory containing the collected log data.
target.module	String (i.e., `license`)	The target type of module (in general).
target.datatype	String (i.e., `encom`)	The specific type of target data.
target.interval	Timespan (e.g., `P30S`, `P5M`, `P1D`)	The span of time between collector runs.
target.rotation-size	Integer (e.g., `6`, `10`, `20`)	The log file rotates if it goes beyond the number (in mb) defined.
target.rotation-glob	String (e.g., `*`)	The glob pattern to match before the log file rotates.

Encom Log File Collection Configuration

Go to the Components directory, which is by default in /var/opt/openit/etc/Components, and open logfilecollector-encom.xml.

Locate object node dir and set its value to the location of the Encom log files.

logfilecollector-encom.xml
<Object>
	<Name>dir</Name>
	<Description>Directory containing the log files</Description>
	<Value type="DirName">%ENCOMLOGDIR%</Value>
</Object>

Example: logfilecollector-encom.xml
<Object>
	<Name>dir</Name>
	<Description>Directory containing the log files</Description>
	<Value type="DirName">/root/encom/logs</Value>
</Object>

Save the changes.
Go to the bin directory, which is by default in /opt/openit/bin, run the command:
Command Syntax
```
 cd $BIN_DIR
```
Example
```
 cd /opt/openit/bin
```
Update the configuration file, run the command:
Command Syntax
```
 ./openit_confbuilder --client
```
Make sure that there are no errors encountered.

Refer to the Encom Log File Collection Configuration table to learn more about Encom configuration in logfilecollector-encom.xml.

Object Name	Accepted Value	Description
source.dir	DirName (e.g., `/root/encom/logs`)	Location of the Encom log files.
source.pattern	String (i.e., `*.log`)	The glob pattern identifying source files in the source directory.
source.seen	String (`collect`, `ignore`, or `tail`)	Seen files are source files collected from before. Specify collect to collect from the start every time, specify ignore to never collect from the same file again, or specify tail to continue collection from the end of the file last time (i.e., collect the ones added since last time).
source.cmplines	Integer (e.g., `6`, `10`, `20`)	This is required if the value of `source.seen` is tail. This is the number of lines compared to source files collected before to determine where to start the collection. Note: If this number is too low, you can end up with an incorrect position, and duplicate data may be in the log files. Usually, it is better to have a few lines more than strictly necessary than even a single line too little.
target.dir	DirName (i.e., `${OpeniT.directories.temp}/LogFileCollector`)	This is the directory location containing the collected log data.
target.module	String (i.e., `license`)	The target type of module (in general).
target.datatype	String (i.e., `encom`)	The specific type of target data.
target.interval	Timespan (e.g., `P30S`, `P5M`, `P1D`)	The span of time between collector runs.
target.rotation-size	Integer (e.g., `6`, `10`, `20`)	The log file rotates if it goes beyond the number (in mb) defined.
target.rotation-glob	String (e.g., `*`)	The glob pattern to match before the log file rotates.

Encom Log File Collection Configuration

# Activating Log Data Collection

These are the required steps to activate collection of Encom log data.

Go to the scheduler directory, which is by default in C:\Program Files\OpeniT\Core\Configuration\scheduler, and open collect_license_encom-logs.oconf.
Locate and set root.scheduler.jobs.collect_encom_licenselogs.general.active to true to activate the collection of Encom log data.
collect_license_encom-logs.oconf
```
 13|	}
 14|		general
 15|		{
 16|			active
 17|			{
 18|				type=bool
 19|				value=true
```
Save the changes.

The collection runs hourly using a 5-minute sample interval by default. The primary data is then transferred to the server every night according to the client timezone for processing. To configure the intervals, locate the instances attribute under collect_encom_licenselogs, preprocess_encom_licenselogs-events, preprocess_encom_licenselogs-records, or transfer_encom_licenselogs in the same file and configure the attributes.

Refer to the Encom Log Job Scheduler Instances Configuration table to learn the attributes used to configure Encom data collection and transfer.

Attribute Name	Accepted Value	Description
max-instances	Uint (e.g., `5`, `8`, `9`)	The number of instances allowed to run at the same time.
max-handling	String (`end-oldest`, `end-all-old`, or `end-new`)	The action done upon reaching the maximum number of instances. Specify end-oldest to stop/kill the oldest instance and then start the new, specify end-all-old to stop/kill all running instances and then start the new, or specify end-new to not start the new instance.
end-timeout	Timespan (e.g., `P30S`, `P5M`, `P1H`)	The maximum waiting time before terminating a running instance.
quarantine	Timespan (e.g., `P30S`, `P5M`, `P1H`)	The waiting time before starting a new instance after a previous one.

Encom Log Job Scheduler Instances Configuration

Go to the scheduler directory, which is by default in /var/opt/openit/etc/scheduler, and open collect_license_encom-logs.oconf.
Locate and set root.scheduler.jobs.collect_encom_licenselogs.general.active to true to activate the collection of Encom log data.
collect_license_encom-logs.oconf
```
 13|	}
 14|		general
 15|		{
 16|			active
 17|			{
 18|				type=bool
 19|				value=true
```
Save the changes.

Refer to the Encom Log Job Scheduler Instances Configuration table to learn the attributes used to configure Encom data collection and transfer.

Attribute Name	Accepted Value	Description
max-instances	Uint (e.g., `5`, `8`, `9`)	The number of instances allowed to run at the same time.
max-handling	String (`end-oldest`, `end-all-old`, or `end-new`)	The action done upon reaching the maximum number of instances. Specify end-oldest to stop/kill the oldest instance and then start the new, specify end-all-old to stop/kill all running instances and then start the new, or specify end-new to not start the new instance.
end-timeout	Timespan (e.g., `P30S`, `P5M`, `P1H`)	The maximum waiting time before terminating a running instance.
quarantine	Timespan (e.g., `P30S`, `P5M`, `P1H`)	The waiting time before starting a new instance after a previous one.

Encom Log Job Scheduler Instances Configuration

# Verifying Log Data Collection

After configuration, you can verify that the data is collected and sent to the server by following these steps:

Open a command prompt with Administrator level privileges.
Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:
Command Syntax
```
 cd $BIN_DIR
```
Example
```
 cd C:\Program Files\OpeniT\Core\bin
```

Run the command:

Command Syntax
 openit_executor -r collect_license_encom-logs

Verify that there are archiver*.in files created in the server in the archiver directory, which is by default in C:\ProgramData\OpeniT\Data\incoming\archiver.

Go to the bin directory, which is by default in /opt/openit/bin, run the command:
Command Syntax
```
 cd $BIN_DIR
```
Example
```
 cd /opt/openit/bin
```

Run the command:

Command Syntax
 ./openit_executor -r collect_license_encom-logs

Verify that there are archiver*.in files created in the incoming directory in your defined data_dir ($ROOT_DATA_DIR) upon Open iT server installation.

# Next Steps?

Renaming Vendor License Renaming Features Create and Add Report License Monitor