# Prerequisites

Coordinate with the Open iT Delivery or Support team and ask for a list of custom configuration, scripts, or binaries deployed in your setup. Make sure to back up the custom files, if there are any.

Back up the Configuration directory, which is by default in C:\Program Files\OpeniT\Core\Configuration.

Back up the data directory, which is by default in C:\ProgramData\OpeniT\Data.

Back up the following database files:

• map.dbl, which is by default in C:\Program Files\OpeniT\Core\ReportingServer\db\map
• system.s3db, which is by default in C:\Program Files\OpeniT\Core\ReportingServer\db\general

Export and create a backup of the HKEY_LOCAL_MACHINE\Software\OpeniT registry key.

Verify whether the setup is using HTTPS or not. Take note of the path to the SSL certificate directory.

Gather screenshots of the following pages:

• License Monitor
• Mapping
• Users
• Data Generation > Automatic Generation Config
• Registry

Coordinate with the Open iT Delivery or Support team and ask for a list of custom configuration, scripts, or binaries deployed in your setup. Make sure to back up the custom files, if there are any.

Back up the Configuration directory, which is by default in /var/opt/openit/etc.

Back up the data directory. This is your defined data_dir ($ROOT_DATA_DIR) upon Open iT server installation.

Back up the following directories:

• /etc/opt/openit
• /opt/openit/contrib

Back up the following database files:

• map.dbl, which is by default in /opt/openit/db/map/
• system.s3db, which is by default in /opt/openit/db/general/system.s3db

Verify whether the setup is using HTTPS or not. Take note of the path to the SSL certificate directory.

Gather screenshots of the following pages:

• License Monitor
• Mapping
• Users
• Data Generation
• Registry