Hello friend!
The beta release of Open iT version 10.1 is now available!
Try it out and help us enhance your Open iT experience. Contact support@openit.com to get started.
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Software Uninstallation
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Uninstalling Through the Windows Installer Interface
Run the
openit_[version]_server_windows_[architecture].msi
installer file used to uninstall the software.A setup wizard will be displayed. Click Next.
WCS Uninstall: Setup Wizard
Click Remove to remove the Open iT Core Server from the computer.
WCS Uninstall: Selection
Click Remove to uninstall the software.
WCS Uninstall: Remove
A notification dialog should be displayed. Read the message, then click Uninstall to proceed.
WCS Uninstall: Confirm
Click Finish to complete the uninstallation process.
WCS Uninstall: Complete
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Uninstalling through the Command Line
Open a command prompt with Administrative level privileges.
Execute the following command:
msiexec /x openit_[version]_server_windows_[architecture].msi
Required:
Optional:
When installation option is not specified, the installation will use the Windows Installer Interface process.
Examplemsiexec /x openit_9_19_0_server_windows_x64
When using the passive mode, wait until the process bar dialog disappears. When using the quiet mode, verify if the installation is complete by opening the Task Manager and checking in the Details tab if the msiexec process is still running.
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Uninstalling Through the Control Panel
Go to the Control Panel.
Under Programs, click Uninstall a program.
WCS Uninstall: Control Panel
In the list of programs, select Open iT Core Server and click Uninstall.
WCS Uninstall: Control Panel Program List
Wait for Windows to configure the Open iT Core Server.
WCS Uninstall: Configure
A confirmation will appear stating that the server was successfully uninstalled. Click OK to complete the process.
WCS Uninstall: Control Panel Confirm
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Uninstalling the Software Manually
Go to
dist
folder or to/opt/openit/bin.
Run the uninstall script.
./uninstall
Or run the uninstall script directly from the directory.
/opt/openit/bin/uninstall
or
dist/uninstall
Press y and Enter until the uninstall process finished.
Open iT Uninstall =========================== This script will remove all installed Open iT software. Host '_`your-hostname`_' has installed: Open iT Base Open iT Client Continue uninstall of Open iT? \[n\] : **`y`** \---------- Note on pacct status file --------------- The Pacct status file /var/opt/openit/etc/Pact\_Already\_Runs does not exist. This script will not change the pacct status. You may, if necessary, manually change it. Stopping Open iT Daemons Sending Open iT Daemons: stop Stopping httpd ... Stopping openit\_serverd ... Stopping openit\_scheduler ... Stopping openit\_loggerd ... \* Removing any crontab entries.......done \* Removing server startup scripts....done The following scripts will be removed: _(Scripts to be removed should be listed here.)_ Proceed? \[n\] : **`y`** The following directories contain data that must be saved when uninstalling and doing an upgrade of the current version: DATA\_DIR/database DATA\_DIR/incoming DATA\_DIR/archives ROOT\_HTML\_DIR/periodic\_reports ROOT\_HTML\_DIR/results (These directories will only be removed by uninstall script if installed under /opt/openit or /var/opt/openit) Open iT configuration files and directories that should be saved are: /etc/opt/openit/openit.cfg /var/opt/openit/etc These files/directories are now going to be REMOVED! Continue removing Open iT software and configuration? \[n\] : **`y`** \* Removing installed files. . . . . . . . . .done Uninstall done. There seems to be some Open iT processes still running. Please kill them exclusively and verify that there are no more Open iT processes running on your system, before you proceed with further operations
For uninterrupted uninstall, run:
./uninstall -b -n
For more information regarding the arguments, type in:
./uninstall --help
This shows the manual page for the uninstall script:
Usage: uninstall \[ -b \] \[ -n \]
-b batch uninstall (without user input)
-n don't transfer client data to server before uninstall