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Installation Verification
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Verifying Access to the Web Interface
Open a web browser, then go to
http(s)://<ingress_hostname>:<ingress_port_number>
.- <ingress_hostname> - hostname of the machine where Ingress is installed.
- <ingress_port_number> - port number used by the web service, which is 8080 by default; this is specified upon ingress installation.
Log in with admin for both Username and Password.
Click the Navigation Bar on the upper right side of the page, then select the Open iT Core Server.
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Verifying the Running Open iT Processes
Open the Task Manager.
Click Services.
Search for OpeniTEventHandler, OpeniTRegistrar, OpeniTReporting,and OpeniTServer.
Verify that the status of the services is Running.
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Verifying the Created Directories
Go to the Core directory, which is by default in C:\Program Files\OpeniT\Core
and verify that the following directories exist:
bin
($BIN_DIR)
- contains binary filesConfiguration
($CONFIG_DIR)
- contains Core Server configurationscontrib - contains scripts used by Open iT
External - contains external resources needed by the Core Server, such as the Apache, OpeniTDiscoveryTool, PHP, Python37, and Strawberry Perl binaries
images - contains images used by the Core Reporter
lib - contains the Perl library files used by Open iT
Log
($DEBUG_DIR)
- contains troubleshooting logs created by the Open iT binariesThis directory and its contents are sent to Open iT Support whenever an issue occurs. Make sure to set debug logging to 0 after doing so to prevent too much space consumption.
ReportingServer - contains files used by the web application
src - contains Lua source files
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Verifying the Running Open iT Processes
Go to the bin directory, which is by default in /opt/openit/bin
and run the following command:
./openit-all status
A successful installation displays something similar to the following:
Sending Open iT Daemons: status
openit_serverd (pid ###### ######) is running...
openit_loggerd (pid ###### ######) is running...
httpd (pid ###### ###### ###### ###### ###### ###### ######) is running...
openit_scheduler (pid ######) is running...
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Verifying the Created Directories
Go to the openit (
$ROOT_TEMP_DIR
) directory, which is by default in/var/opt/openit
and verify that it contains the following directories:- debug
($DEBUG_DIR)
- etc
($CONFIG_DIR)
- inst
- log
- src
- temp
($TEMP_DIR)
These directories contain specific configuration files, error and debug logs.
- debug
Go to the openit (
$ROOT_DIR
) directory, which is by default in/opt/openit
and verify that it contains the following directories:- bin
($BIN_DIR)
- classes
- config
- contrib
- db
- external
- html
- images
- ingress
- lib
- libexec
- modules
- smarty
- vendor
- websocket
These directories contain files for the web interface.
- bin
Go to the defined data_dir (
$ROOT_DATA_DIR
) upon Open iT installation and verify that it contains the following directories:- incoming - will contain the incoming data
- archives - will contain the archived data
- database - will contain the Open iT database
- temp - will contain collected client data sent to the server
The archived data is in
$ROOT_DATA_DIR/archives/license
in Open iT v6.5.1.14 and earlier.Go to
/etc/opt/openit
and check if it contains the following:- openit.cfg
- perl
- openit.env
- php.ini
These files are used for general Open iT configuration.
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Next Step?
After verifying the files, directories, and running processes, you may proceed with verifying the Open iT Core Server web interface.
Accessing the Core Server Web Interface