# Installation

# Installing through the Windows Installer Interface

Double-click the openit_[version]_client_windows_[architecture].msi installer file to begin.

A setup wizard will be displayed. Click Next.

Installation: Welcome Screen
Read the License Agreement carefully before accepting the terms. Click Next.

WCC Installation: End-user License Agreement
Specify where the Open iT software will be installed. Click Change to specify a different directory and click Next. Clicking Next without doing any changes will use the default installation path.

WCC Installation: Destination Folder
Specify the Uniform Resource Identifier (URI) of the Open iT server. By default, the configured SRV (service) record in the Domain Name System is displayed.

The installer will automatically retrieve the server name and Open iT ports from the URI supplied, assuring that all of the clients are in sync with the same ports and server name used.

Click Next.

A trusted server certificate is needed to establish a secure connection between the Open iT client and server.

WCC Installation: Server URI

If the provided server URI is not available or accessible, a prompt will be displayed. Select Yes to continue, or No to go back to the server URI dialog.

WCC Installation: Inaccessible Server URI

If there are no servers available, provide a server URI and choose to continue with the installation if prompted - the process will continue even if the server URI alias used is not available.

Leaving the Server URI text box blank will result in an error.

Blank Server URI Warning
Select Run LicenseAnalyzer Auto Configurators, Start Open iT Client Service and/or Create a shortcut to the Core Reporter URI on the Desktop. as needed. If a review of the entries is needed, click Back.

Click Install to begin the installation.

WCC Installation: Ready to Install

Personal firewalls (such as ZoneAlarm) may cause problems during startup, and the Open iT service may log additional errors; this may not be critical, but it must be checked to ensure that there are no further errors logged.
Click Finish to complete the installation.

# Installing through the Command Line

Open a command prompt with Administrator level privilege.

Execute the following command:

Command Syntax
msiexec /i [msi_file] /l*v [log_file] [options] INSTALLDIR=$ROOT_DIR SERVERURI=http(s)://Servername:PortNumber

REQUIRED:

Name	Description
`/i [msi_file]`	The path of the Windows installer file, `openit_[version]_client_windows_[architecture].msi`.
`/l*v [log_file]`	The path of the installation log file that will be created during installation.

Required Key-Value Pairs for Core Client Installation

OPTIONS:

Name	Description
`/quiet`	Run the command in silent mode.
`/passive`	Run the command in unattended mode - progress bar only.

Options for Core Client Installation

The installer will use the Windows Installer Interface process when the installation option is not specified.

Properties:

Name	Description
`INSTALLDIR=$ROOT_DIR`	The path where the Open iT files will be installed. This value is set to `C:\Program Files\OpeniT\Core` by default.
`SERVERURI`	The web URI (Uniform Resource Identifier) including the correct port number of the Open iT Server.

Core Client Installation Properties

When using the passive mode, wait until the process bar dialog disappears. When using the quiet mode, verify if the installation is complete by opening the Task Manager and checking in the Details tab if the msiexec process is still running.

# Core Client Activation in the Core Server (coexistent)

Open iT allows for a coexistent environment wherein both server and client is hosted on a single machine. To activate server-client coexistence:

Go to the scheduler directory, which is by default in C:\Program Files\OpeniT\Core\Configuration\scheduler, and open core_config-client.oconf.
Locate and set root.scheduler.jobs.core_download_dist.general.active to true to activate server-client coexistence.
core_config-client.oconf
```
13|	}
14|		general
15|		{
16|			active
17|			{
18|				type=bool
19|				value=true
```
Locate and set root.scheduler.jobs.core_moduleactivator.general.active to true.
core_config-client.oconf
```
115|	}
116|		general
117|		{
118|			active
119|			{
120|				type=bool
121|				value=true
```
Save the changes.
Open Task Manager and go to the Services tab.
Restart the OpeniTServer service.

This will activate the scheduler jobs of client modules set to true in the module-activation directory, which is by default in C:\Program Files\OpeniT\Core\Configuration\module-activation.

Another option to configure coexistence in Windows is to run the openit_moduleactivator. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, and run the following in the command line:
Command
```
openit_moduleactivator --no-restart
```

# Software Installation

# Root Software Installation

Extract the archive contents of the installer using the following command:

tar -xvpf openit_<version>_client_<platform>_<architecture>.tar

Example:

tar -xvpf openit_10_2_250_client_linux_x86_64.tar

After extracting the archive, the dist will appear in the current directory. Go to the dist directory.

Execute the following command:

Command Syntax
./install.sh <key1=value1> <key2=value2>...

A help command is available for displaying the usage of these key-value pairs. Type --help or -h after the install command.

Example
./install.sh --help

The following key-value pairs may be written in any order:

REQUIRED:

Name	Description
`user`	The service account name.
`group`	The service account group name.
`server-uri`	This is the server Uniform Resource Identifier (URI). If the server-uri is not provided, the installer checks the DNS SRV (service) record. If a record is found, the installer will use this and proceed with the installation. If there's no record found, the installation will fail.

Required Key-Value Pairs for Core Client Installation

Use an existing user and group with root privilege to ensure proper collection.

OPTIONAL:

Name Description

install-dir This is where the Open iT static data, binaries, and libraries are located. If the default directory doesn't fit the system, use another, and a link will be created pointing to this directory. If a link already exists from /opt/openit, the destination of the link will be suggested as the install destination. Default value is /opt/openit. Do not set the install-dir value to / and avoid using /var.

temp-dir This is where the Open iT client collected data from the original data sources are kept before converting and transferring them to the server. Default is /var/opt/openit.

Name	Description
`install-dir`	This is where the Open iT static data, binaries, and libraries are located. If the default directory doesn't fit the system, use another, and a link will be created pointing to this directory. If a link already exists from `/opt/openit`, the destination of the link will be suggested as the install destination. Default value is `/opt/openit`. Do not set the `install-dir` value to `/` and avoid using `/var`.
`temp-dir`	This is where the Open iT client collected data from the original data sources are kept before converting and transferring them to the server. Default is `/var/opt/openit`.

Optional Key-Value Pairs for Core Client Installation

Example
 ./install.sh user=openit group=openit server-uri=http://mnl320lin:8080

Using openit as user and group is optional.

Once started, the install.sh script will display the following:

Example Output
Version: 10.2.500
Platform: x86_64-unknown-linux
Installer package directory: /home/openit/dist
Host Type: client

Getting information from the given Server URI...

Installation Directory: /opt/openit
Root Temporary Directory: /var/opt/openit
Service Account Name: openit
Service Account Group: openit
Checking minimum OS requirement...
Minimum OS requirement met.


Verifying the directories that will be used by Open iT...

Installing Open iT Client files...
Installing crontab jobs, startup scripts, and boot runlevel links...

Setting the service account as the owner of the installation files...
File ownership setup complete.

Setting up configuration files...
Configuration file setup complete.
Installation successful.

# Non-root Software Installation

Non-root software installation is not supported in Solaris.

Extract the archive contents of the installer using the following command:

tar -xvpf openit_<version>_client_<platform>_<architecture>.tar

Example:

tar -xvpf openit_10_2_250_client_linux_x86_64.tar

After extracting the archive, the dist will appear in the current directory. Go to the dist directory.
Execute the following command to prepare the required directories needed by the service account before installation:
```
su root -c "./prepare_dirs_and_links.sh <platform> <install_dir> <root_temp_dir> <user> <group>"
```
Example:
```
su root -c "./prepare_dirs_and_links.sh x86_64-unknown-linux /opt/openit /var/opt/openit openit openit"
```
It is not necessary to add the temp-dir and install-dir parameters since it has default values, /opt/openit and /var/opt/openit, in the script respectively.

Execute the following command to begin installation:

Command Syntax
./install.sh <key1=value1> <key2=value2>...

A help command is available for displaying the usage of these key-value pairs. Type --help or -h after the install command.

Example
./install.sh --help

The following key-value pairs may be written in any order:

REQUIRED:

Name	Description
`user`	The service account name.
`group`	The service account group name.
`server-uri`	This is the server Uniform Resource Identifier (URI). If the server-uri is not provided, the installer checks the DNS SRV (service) record. If a record is found, the installer will use this and proceed with the installation. If there's no record found, the installation will fail.

Required Key-Value Pairs for Core Client Installation

OPTIONAL:

Name Description

temp-dir This is where the Open iT client collected data from the original data sources are kept before converting and transferring them to the server. Default is /var/opt/openit.

Name	Description
`install-dir`	This is where the Open iT static data, binaries, and libraries are located. If the default directory doesn't fit the system, use another, and a link will be created pointing to this directory. If a link already exists from `/opt/openit`, the destination of the link will be suggested as the install destination. Default value is `/opt/openit`. Do not set the `install-dir` value to `/` and avoid using `/var`.
`temp-dir`	This is where the Open iT client collected data from the original data sources are kept before converting and transferring them to the server. Default is `/var/opt/openit`.

Optional Key-Value Pairs for Core Client Installation

Example
./install.sh user=openit group=openit server-uri=http://mnl320lin:8080

Using openit as user and group is optional.

Once started, the install.sh script will display the following:

Example Output
Version: 10.2.500
Platform: x86_64-unknown-linux
Installer package directory: /home/openit/dist
Host Type: client


Getting information from the given Server URI...

Installation Directory: /opt/openit
Root Temporary Directory: /var/opt/openit
Service Account Name: openit
Service Account Group: openit
Checking minimum OS requirement...
Minimum OS requirement met.


Verifying the directories that will be used by Open iT...

Installing Open iT Client files...
Installing crontab jobs, startup scripts, and boot runlevel links...

    The startup scripts and boot scripts have to be installed by root.
        An administrator should install the startup scripts and the boot
        script links.

    ############ IMPORTANT #############
    Do not forget to inform the Administrator to copy the scripts
    located at:

        /opt/openit/libexec/bin/openit-handlerd

        /opt/openit/libexec/bin/openit-scheduler

    into the system's startup script directory.

    /etc/rc.d/init.d

    then create a symlink to each current runlevel.

Setting the service account as the owner of the installation files...
File ownership setup complete.

Setting up configuration files...
Unable to create file: Permission denied
Unable to start accounting on file /var/account/pacct: Operation not permitted
Configuration file setup complete.
runuser: may not be used by non-root users
Installation successful.

# Core Client Activation in the Core Server (coexistent)

Open iT allows for a coexistent environment wherein both server and client is hosted on a single machine. To activate server-client coexistence:

Go to the scheduler directory, which is by default in /var/opt/openit/etc/scheduler, and open core_config-client.oconf.
Locate and set root.scheduler.jobs.core_download_dist.general.active to true to activate server-client coexistence.
core_config-client.oconf
```
13|	}
14|		general
15|		{
16|			active
17|			{
18|				type=bool
19|				value=true
```
Locate and set root.scheduler.jobs.core_moduleactivator.general.active to true.
core_config-client.oconf
```
115|	}
116|		general
117|		{
118|			active
119|			{
120|				type=bool
121|				value=true
```
Save the changes.
Go to the bin directory, which is by default in /opt/openit/bin, run the command:
Command Syntax
```
cd $BIN_DIR
```
Example
```
cd /opt/openit/bin
```
Run the command to restart the Open iT services:
Example
```
./openit-all restart
```
This will activate the scheduler jobs of client modules set to true in the module-activation directory, which is by default in /var/opt/openit/etc/module-activation.

Another option to configure coexistence in Unix is to run the openit_moduleactivator. Go to bin directory, which is by default in /opt/openit/bin, and run the following command:
Command
```
./openit_moduleactivator --no-restart
```

# Installing through the Installer Interface

Make sure that you have completed the macOS software requirement before proceeding with the client installation.

Double-click the openit_[version]_client_mac.pkg file. Click Continue to proceed with the installation.

Installation: Welcome Screen
Read the License Agreement carefully. Choose to either Print, Save, Go Back, or Continue.

Click Continue to resume the installation.

Installation: End-user License Agreement

A pop-up will appear.
Agree to the terms of the software license agreement by clicking Agree.

Installation: Agree End-user License Agreement
Click Install.

Open iT can only be installed in the root directory.

Installation: Installation Type

A pop-up will appear.
Key in the User Name and Password, then click Install Software.

Installation: Install Software
The installer sets up all necessary files on the computer. Click Close after completing the installation.

Installation: Installation Complete

After successful installation, proceed to the required configuration for macOS machine.

Post-Installation Configuration

# Installing through the Command Line

Open a terminal.

Execute the following command:

sudo installer -pkg <pkg_file> -target <tgt_vol> && sudo /usr/local/openit/bin/serverurl <server url>

Required:

Parameter	Description
`-pkg`	Use this parameter to specify the full path to the mac installer file, `openit_[version]_client_mac.pkg`
`-target`	Use this parameter to specify the volume where Open iT will be installed
`<server url>`	Use this property to specify the Open iT Core Reporter Uniform Resource Locator (URL) with the following format: `http(s)://<servername>:<port_number>` where: `<servername>` - hostname of the machine with Core Server installation `<port_number>` - port number used by the Apache web service; this is specified upon Core Server installation

Required Key-Value Pairs for Core Client Installation

Open iT can only be installed in the root (/) directory.

EXAMPLE:

sudo installer -pkg openit_10_2_500_client_mac_x64.pkg -target / && sudo /usr/local/openit/bin/serverurl https://hostname:8080

Once started, it will display the following:

installer: Package name is OpeniT Client
installer: Installing at base path /
installer: The install was successful