# Client Uninstallation

# Uninstalling through the Control Panel

  1. Open the Control Panel.

  2. Under Programs, click Uninstall a program.

  3. Right-click on Open iT CLIMS Client, then click Uninstall.

    Control Panel: Uninstall Option 1

    Control Panel: Uninstall Option 1

    Alternatively, click on Open iT CLIMS Client, then click Uninstall from the header.

    Control Panel: Uninstall Option 2

    Control Panel: Uninstall Option 2

  4. Click Yes to proceed.

    Control Panel: Confirm Uninstallation

    Control Panel: Confirm Uninstallation

# Uninstalling through the Windows Installer Interface

  1. Double-click the installer file used to set up the software.

  2. In the setup wizard, click Next.

    Welcome Screen

    Welcome Screen

  3. Click Remove.

    Operation Selection

    Operation Selection

  4. Click Remove to proceed.

    Ready to Remove

    Ready to Remove

  5. Click Finish.

    Complete Uninstallation

    Complete Uninstallation

# Uninstalling through the Command Line

  1. Open a command prompt with Administrator level privileges.

  2. Run the following command:

    Command Syntax
    msiexec /x <path_to_installer> /l*v <path_to_logfile> [/quiet] [/passive]
    Parameter Description
    /x Use this parameter to specify uninstallation
    <path_to_installer> Use this parameter to specify the path to the installer file
    /l*v Use this parameter to turn on logging of all information, including verbose output
    <path_to_logfile> Use this parameter to specify the path to the output log file
    /quiet Use this optional parameter to run the process in silent mode, meaning no user interaction required
    /passive Use this optional parameter to run the process in unattended mode, showing only a progress bar
    Command Parameters

# Example

To uninstall openit_9_18_150_clims_client_x64.msi, located at C:\Installers, in unattended mode with all logging information stored in an output log file at C:\uninstall.log:

Example
msiexec /x "C:\Installers\openit_9_18_150_clims_client_x64.msi" /l*v "C:\uninstall.log" /passive

# Uninstalling through the Terminal

To uninstall the CLIMS Client software, open a terminal with root user privileges and run the following command:

rpm -e openit-clims-client

If there are errors regarding multiple packages with the same name, run the following command to check:

rpm -qa | grep openit-clims-client

Ensure that the list does not include any unintended applications. This is a known issue due to upgrading the software through the web interface. To proceed with the uninstallation, run the following command:

rpm -e openit-clims-client --allmatches

If the command above does not work, try this:

rpm -e openit-clims-client --noscripts

We value your feedback!

Please take a few minutes to complete our survey and share your thoughts on your recent experience with our documentation.

Take survey

Close