# Installation Requirements

# Software Requirements

# Version Compatibility

Core Server version 10.2 requires the following versions of Ingress:

  • 1.0.22 and later

Core Server version 10.2 is tested and verified to be compatible with the following versions of the Analysis Server:

  • 9.17.570 and later
  • 9.19.550 and later
  • 10.1.140 and later

Core Server version 10.2 is tested and verified to be compatible with the following versions of the Client:

  • 9.17.650 and later
  • 9.19.550 and later
  • 10.1.140 and later

Analysis Server version 10.2 is tested and verified to be compatible with the following versions of the Core Server:

  • 9.17.650 and later
  • 9.19.550 and later
  • 10.1.140 and later

# Operating System

Operating System Version
Windows Server 2016, 2019, and 2022
Supported Operating System

# Administrative Rights

The Open iT Core Server and Client installation requires Administrative Access Rights to the host machine for successful directory and file creation. In the Analysis Server, these rights must include the ability to create logins and catalogs on the following database server(s): SQL Server and Analysis Services server.

# Visual C++ Redistributable Packages

Download and install Visual C++ Redistributable for Visual Studio 2015 for Open iT Windows installation.

# Service Account and Administrative Group

The Analysis Server installation requires the following Active Directory accounts:

  • Service Account - an Active Directory domain account used for:

    • IIS Web Server - the Analysis Server Application Pool web application runs under the context of the service account, all connections to the SQL Server will be performed as Domain\<service_account>.
    • SQL and OLAP database - the dedicated service account will be used for SQL Server database access, removing the need for a separate SQL Server logins for every end user.

    The service account requires the following permissions:

    • db_owner - to run queries needed for SQL database deployment.
    • Log on as service - to access web server applications, data loading, shared storage space; add the Service Principal Names Active Directory to use the HTTP protocol on the hostname.
    • Log on as batch job - to allow users to log on via batch-queue facility; when a user submits a job via task scheduler, the task scheduler logs on the said user as a batch user rather than an interactive user.

    To configure the service account with Log on as a service and Log on as batch job rights:

    1. Open Local Security Policy.
    2. Expand Local Policies and select User Rights Assignment on the left pane.
    3. Locate Log on as a service and add the service account including the password on the right pane.
    4. Locate Log on as batch job and add the service account including the password on the right pane.

  • Administrator Group - an Active Directory group of users with access to the Administration section of the Analysis Server web interface.

# Internet Information Services and .NET Framework

To enable the Internet Information Services (IIS) and .NET Framework features on the host machine:

# Windows Server Operating System

  1. Open Control Panel.
  2. Under Programs, click Uninstall a Program.
  3. Click Turn Windows features on or off in the left-side pane.
  4. In the Add Roles and Features wizard, click Next.
  5. Select Role-based or feature-based installation on the installation type dialog. Click Next.
  6. Select Select a server from the server pool and choose the local server host name from the Server Pool list on the destination server dialog. Click Next to see the list of roles.
  7. Locate Web Server (IIS) and make sure that the following roles are selected:
    • Web Server (IIS):
      • Web Server:
        • Common HTTP Features:
          • Static Content
        • Security:
          • Windows Authentication
        • Application Development:
          • .NET Extensibility 4.x
          • Application Initialization
          • ASP.NET 4.x
          • ISAPI Extensions
          • ISAPI Filters
          • WebSocket Protocol
      • Management Tools:
        • IIS Management Console
  1. Click Next. This will open a list of additional features.

  2. Select the following items:

    • .NET Framework 4.x Features (any version available):
      • .NET Framework 4.x
      • ASP.NET 4.x
  3. Click Install.

# SQL Server Software Packages

Install Microsoft SQL Server 2016 (Standard, Business, or Enterprise Edition) or later with the following components:

  • SQL Server Database Engine
  • SQL Server Analysis Services (Multidimensional deployment mode)
  • SQL Server Reporting Services

Apply all the latest service packs and hotfixes to all affected software packages when possible.

# Stopping Default Web Site in IIS

Installing Internet Information Services (IIS) enables a website by default. This website uses port 80, which is also used by the Analysis Server web interface, by default.

It is required to stop the Application Pool and site of the Default Web Site before Analysis Server installation:

  1. Open the Internet Information Services (IIS) Manager.

  2. In the Connections pane, expand the root node and click Application Pools.

  3. In the list of Application Pools, right-click the DefaultAppPool and choose Stop.

    Stopping the Application Pool

    Stopping the Application Pool

  4. In the Connections pane, expand Sites, then click Default Web Site.

  5. In the Manage Website pane, click Stop.

    Stopping the Default Web Site

    Stopping the Default Web Site

# Open iT Software

  1. Go to the Open iT Customer Portal.

  2. When prompted, provide a valid email address. Click NEXT.

    If you do not have an account, click the Request for an account link at the bottom of the dialog.

    Customer Portal: Login

    Customer Portal: Login

    The link redirects to the Request Account dialog. Provide the required details, then click REQUEST. Please wait for our Sales Representatives to validate the request. Once validated, an email will be sent to the provided email address.

    Customer Portal: Request Account

    Customer Portal: Request Account

  3. Once logged in, click Releases. This page shows the latest versions of the Open iT products.

    Customer Portal: Releases

    Customer Portal: Releases

  4. Click the Download button of the specific product, then select the appropriate installer file to download.

    Customer Portal: Download

    Customer Portal: Download

    If you need a previous or specific version, click the Releases button of the desired product to see all the supported versions. Click the version number to be redirected to where you can download the installer.

    Customer Portal: Previous Version

    Customer Portal: Previous Version

# Open iT Software License

The setup program installs the Open iT software with a temporary license to run it immediately. Install a proper license key as soon as possible.

Send an email request to license@openit.com to obtain a proper license key.

# Port Numbers Used by Open iT

Port Numbers Used by Open iT

Port Numbers Used by Open iT

Port Number Listener Program Description
8080/443 Ingress This port is used as the entry point for the unified navigation of the Open iT web interfaces.
43925 Core Server This port is used by the Core Server and Client to communicate.
27892 WebSocket This port is used by the Admin Assistant as WebSocket end point.
80/443 Analysis Server This port is used to access the Analysis Server web interface.
8888 CLIMS This port is used by the CLIMS Server and Client to communicate.
81 Application Launcher This port is used by the Application Launcher Server and Client to communicate.
Port Numbers Used by Open iT

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