# Email Settings - Send Mail Test Failed

# Problem

There will be times that the sending of test mail will fail and the notification message displays an error message.

# Resolution

Use the following checklist to troubleshoot the issues:

• Make sure that the Server Name is valid and correct.
• Make sure that the Server Port used is accessible and open for SMTP transactions.
• Make sure that the Service Account has the rights to the SMTP server.
• Make sure that the Email Sender is valid and correct.
• Adjust the Timeout value to lengthen the duration.