# ProcessOlap - Catastrophic failure

Sometimes, executing a command related to OLAP database will throw a catastrophic failure exception.

There were errors during execution:
 The type initializer for 'Microsoft.AnaysisServices,NamespaceMgr; threw an exception.
    Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))

Use the following list of suggestions to troubleshoot the issue:

Follow these instructions to check if the user running the command line is the service account:

1. Open the command prompt and go to the install directory, which is by default in C:\Program Files\OpeniT\Analysis Server\.

2. Run the Install subcommand by using the syntax:

   C:\Program Files\OpeniT\Analysis Server\>OpeniT.Server.Etl.Console.exe Install

   Information about the service account should be displayed:

   Example

   C:\Program Files\OpeniT\Analysis Server>OpeniT.Server.Etl.Console.exe install
   
   Open iT Analysis Server, <version>. Copyright 2008 Open iT, Inc. All rights reserved. http://www.openit.com
   
   Sql Database: OpeniT @ MNL164WIN
   Olap Database: OpeniT @ MNL164WIN
   
       Service account: SVG\jplanas
           SQL server: MNL164WIN
           SQL database: OpeniT
           OLAP server: MNL164WIN
           OLAP database: OpeniT
   

3. Take note of the service account and Exit the Install command.

4. Run the ProcessOlap subcommand by using the syntax:

   C:\Program Files\OpeniT\Analysis Server\>OpeniT.Server.Etl.Console.exe ProcessOlap

5. Verify that the Running as User is the same as the service account.

   Example

   C:\Program Files\OpeniT\Analysis Server>OpeniT.Server.Etl.Console.exe processolap
   Open iT Analysis Server, 9.13.1. Copyright 2008 Open iT, Inc. All rights reserved. http://www.openit.com
   
   Sql Database: OpeniT @ MNL023WIN
   Olap Database: OpeniT @ MNL023WIN
   
   2021-02-22 22:43:09,979 +08:00 INFO Config - License file is valid. "core" valid until 2022-12-15 (660 days), "server_license" valid until 2022-12-15 (660 days), "server_olapreports" valid until 2021-12-15 (295 days)
   2021-02-22 22:43:10,092 +08:00 INFO SsasPartitionManagerJob - Open iT Analysis Server Version: 9.13.1 (e712f84c)
   2021-02-22 22:43:10,096 +08:00 INFO SsasPartitionManagerJob - Job started. Running as SVG\jplanas

6. If not the same, make sure to open or run the command line as the service account.