High suspend action count on data type 92

Problem

Data type (92) License Optimizer Actions produces unrealistic values on suspend action count.

Solution

warning

Apply the configurations shown in the Open iT Core Server.

To resolve the issue, we need to eliminate the duplicates in the freeze data. To do this:

Windows

1. Open a command prompt with Administrator level privileges.

2. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:

   Command Syntax

   cd <bin_dir>
   Example

   cd C:\Program Files\OpeniT\Core\bin

3. Eliminate freeze data duplicates, run the command:

   Command Syntax

   openit_confinit -c "filtrator.filtrator.corrections.eliminate-duplicates.freeze=true"

4. Update the configuration file, run the command:

   Command Syntax

   openit_confbuilder --server

   Make sure no errors are encountered.

Unix

1. Go to the bin directory, which is by default in /opt/openit/bin, run the command:

   Command Syntax

   cd <bin_dir>
   Example

   cd /opt/openit/bin

2. Eliminate freeze data duplicates, run the command:

   Command Syntax

   ./openit_confinit -r /var/opt/openit/ -d /var/opt/openit/etc/ -c "filtrator.filtrator.corrections.eliminate-duplicates.freeze=true"

3. Update the configuration file, run the command:

   Command Syntax

   ./openit_confbuilder --server

After applying the changes, you need to regenerate data type 92 (License Optimizer Action) to reflect the changes in the database. Please refer to the Regeneration of Data section for instructions.